I never thought that I could work in the tech industry. When I was interviewing for jobs after a few years in the marketing industry, I was frustrated that I couldn’t find a company that I loved, with a fast-paced, creative, team-focused and balanced working environment. I decided to heavily network, meeting 100+ people from different fields and levels, to understand what made people love their jobs.
Turns out tech was the place to be. Tech has one of the highest job and salary satisfaction among all industries. Most importantly, many of the tech professionals I talked to weren’t software engineers. I learned that 34% of employees in the tech industry are business professionals.
If you’re interested in getting the benefits of being in the tech industry without learning how to code, here are 17 jobs in tech that don’t require coding:
1. Account or client success manager
Account managers or account executives partner with set clients (aka “accounts”) to use their company’s products. Their work could differ between sales quota (team or individual), number of clients (1 or 200), coverage (regional or international), client approach (individual or with another teammate) and industry.
2. Business development or sales representative
Business development representatives or sales managers are in charge of getting new clients. They’re either compensated on a percentage of the initial contract or on a quota based on the client’s initial 30-, 60-, or 90-day spend.
3. Product specialist
Product specialists partner with sales teams to provide product updates and answers to product questions. Instead of being held to a specific client quota, they are held to a product adoption target.
4. Technical support/customer service representative
Support specialists help with client issues after the product implementation. They are often the call center or email support team. They aim to resolve issues quickly and help as many customers as possible. Many support specialists transition to account manager roles.
Product managers develop commercialization strategies to ensure the product they “own” is profitable for the company and useful for the users. They work with sales and engineers to understand feasibility, prioritize commercialization plans, communicate feedback and provide updates to stakeholders.
6. Product marketing manager
Product marketing managers bring the product strategy to life through marketing. They communicate new product features and benefits — both externally to the users, as well as internally to sellers.
7. Marketing manager
Marketing teams are more down-stream. They have direct goals to increase product adoption and sales. They could have sub-sets of roles and goals including online or offline marketing, direct customer or client business marketing, creative production or media outreach.
Project managers help make sure projects launch on time. They help gather project requirements and resources, develop plans and schedules, mitigate risk of project delay and manage implementation. Project managers could be hired by contract or full-time.
9. Data analyst
Data analysts research data, create dashboards, identify key trends, forecast growth potential and present insights to respective teams. Their goal is to improve operations or grow revenue, whether they are assigned to recruitment, HR, sales, marketing or product departments.
Recruiters help find new talent for the company. Coordinators first scout for talent online and schedule logistics for initial interviews, then recruiters interview those candidates and work with hiring managers to find the right match.
11. HR manager
While recruiters work with external candidates, HR managers work with current employees. This role is more about relationship and operational management: handling onboarding, compensation, team changes (tech companies have frequent re-orgs) and any personnel issues.
12. User experience designer
User experience (UX) designers help ensure users have great experiences with a product or website. They gather and present user feedback to product teams for improvements. The goal is to increase profitability by increasing customer satisfaction and lowering errors.
13. User interface designer
On the other hand, user interface (UI) designers work closely with software engineers to make sure “front-end” interface is intuitive to use, clear and efficient. UI designers could work closely with users by gathering and presenting user observations to engineering teams for improvements. UI designers sometimes have art or design backgrounds.
14. Executive assistant
Executive assistants (EAs) work closely with company leaders to help with any task they need. These tasks can range from scheduling meetings and organizing team events to building presentation decks and researching information. Sometimes EAs are called “business partners” and support up to three or four leaders.
15. Operations manager
Operations managers help improve processes at scale. The job can vary greatly between industries and size of company. In startups, they could be managing payroll and accounting duties, whereas in a service-oriented company, they could be handling vendors and delivery operations.
16. Quality assurance tester
Quality assurance testers, or QAs, are in charge of testing the quality and reliability of products before they hit the market. They work with product teams and engineers to develop, arrange, implement and evaluate testing programs.
17. IT Manager
IT managers help employees with computer problems. These problems can include fixing wifi issues, setting up laptops for new employees and troubleshooting software malfunctions.
Which of the above roles appeal to you, and how do you plan on transitioning into it?