Image Courtesy of American Family Insurance
Stephanie Umezaki-Oba graduated with her bachelor’s and master’s degrees in Political Science. As she searched for job prospects, she never considered working in insurance until she found American Family Insurance’s Analyst Rotation Program.
Throughout the two-year development program for new and recent college graduates, participants rotate through four job placements — in either a general business or a technology track, developing and applying technical and leadership skills. They get to know the insurance company’s business areas, develop a rich community within their cohort, and take part in mentorship and development opportunities. After two years, they have a much better understanding of the business, the technology, and the customers.
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Like Stephanie, Ayodeji Abass, a technical analyst, was unsure of his plans after graduation. “I went to school for data science but applied for the program because I was interested in trying out other positions,” he says. “It’s valuable that you can try out roles and see what you’re good at and what you like.”
Brittany Robinson, a business analyst with a double major in marketing and IT, echoed this sentiment. “I wasn’t sure what I wanted to do after college, but the opportunity to do a bit of both really drew me to the program. Every team operates differently, and the opportunity to see different leadership styles is exciting.”
Business analyst Julie Chubaty says her favorite part of the program is knowing her work has an impact on the enterprise. “I know that I’m doing meaningful work, and I can tell they trust me to do this work. It’s motivating to know what I do matters.”
Fueled by strategy
The program falls under AmFam’s diversity recruitment efforts and aligns with its enterprise strategy.
“We’ve been fortunate to attract diverse talent from our established recruitment efforts,” says Connie Gonzalez, Early Talent Rotation Programs Manager.
The Analyst Rotation Program encourages both analysts and their leaders to grow in their inclusion journeys. The cohort of 20 represents 14 majors and a diverse range of skills.
The managers of the analysts play a key role by providing challenging and meaningful assignments, development opportunities and coaching.
“As a manager, I’m focused on making sure my rotational analysts learn as much about the customer and the skills they’ll need to build in the six months they’re on my team. This helps them to continuously advocate for the customer as they navigate their career at AmFam,” says Allison Meyer, Customer Experience manager. “The rotational program is a win-win. The analysts get to learn from the deep expertise of my team while providing a fresh perspective on the problems we’re trying to solve for our customers.”
“The diverse talent we’ve brought in through this program strengthens our workforce to be the champions of our customers and communities, '' says Telisa Yancy, Chief Operating Officer and program co-sponsor.
“It also showcases the many opportunities we have available within our large enterprise,” she says. “As we align talent to a team or area that meshes with an individual’s passion, we’re able to amplify our abilities to drive innovation and value that will have the highest impact on the people we serve.”
Peter Settel, Enterprise Chief Technology Officer and program co-sponsor says, “We had our largest and most geographically diverse intern class ever in 2020. And, many of those interns have accepted offers to continue employment with our enterprise. We also invested more than $10 million into our Workforce Fund to upskill, reskill and redeploy current employees into new roles that align with our digital transformation. The success of the Analyst Rotation Program is part of this exciting, cross-divisional work.”
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