Just over four years ago, Development Program Manager Courtney Walden made the career transition of a lifetime. She transitioned from the military to a civilian job at PNC Financial Services Group, Inc. in Pittsburgh to be closer to her immediate family. 

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“The factors that were most important to my family and me in transitioning from a military to civilian job were location, and finding a mission-focused and meaningful role,” she recently told Fairygodboss. 

While she knew she’d find both in her new job developing early career talent close to home, she struggled with the sense of loss that she felt leaving an Active Duty career after 22 years of service. 

“The transition was a lot like a death — the death of an entire career, a rank, being a subject matter expert in your chosen profession and also knowing I would never wear the uniform again,” she said. “Additionally, the military community and culture is a large component of your everyday life, and then suddenly, we were in a new city, a new organization and very far away from an Active Duty military base.”

However, at PNC, Walden found a culture that helped with the adjustment, especially thanks to the Military Employee Business Resource Group (MEBRG).

“I very quickly found the military community I was missing,” she said. 

Finding like-minded individuals wasn’t the only benefit of joining the MEBRG. The group allowed Walden to volunteer her time and expertise to events that promote the inclusion of veterans — a topic she’s naturally passionate about — and celebrate the skills they bring to the workplace.

“I believe the Air Force taught me so many skills that I use in my daily work life here at PNC, but I would say the Air Force core values of Integrity First, Service Before Self and Excellence In All I Do help me to authentically live the PNC values as well,” she said. “Diversity and Inclusion are the backbone of the Air Force culture. I am very proud to work for PNC and contribute to their all in approach to Diversity and Inclusion. Diversity and Inclusion is part of my credo and way of life.”

Recently, Walden gave us an inside peek at a day in her life at PNC. 


7:20 a.m.

The alarm goes off and I hit snooze at least three times. I actually get out of bed around 7:40 a.m. I get ready for the day with a work-appropriate top, earrings and make-up.  I might be wearing yoga pants. 

8:00 a.m.

I complete my daily prep and read emails.

8:15 a.m.

My first call of the day is a check-in with the Development Program team. 

9:00 a.m.

I prep the kids with their online schoolwork for the day. I then help my second grader with his reading assignments.

9:30 a.m.

I meet with a Line of Business Manager to discuss the upcoming Virtual Internship Experience.

10:00 a.m

I have a daily stand-up meeting with three teams to discuss any projects, updates and any impediments affecting the team(s) holistically.

10:15 a.m.

I have my first cup of coffee, which is several hours late but very welcome. I also make a protein shake, help my second grader with his Math, and submit his daily assignment.

10:30 a.m.

I meet with a Line of Business manager to discuss strategic growth and development opportunities for his Development Program Associate. 

11:30 a.m.

I meet with a Talent Program Specialist to discuss the status of our collaborative projects.

12:00 p.m.

I order a salad lunch for my family which I pick up curbside.

12:45 p.m.

I attend a broader team meeting created during the COVID-19 outbreak to discuss updates and daily engagement.

1:00 p.m.

I conduct a strategic training session with two Line of Business leaders.

1:30 p.m.

I work on daily tasks and schedule any necessary follow-up meetings.

2:00 p.m.

I conduct a strategy session for our Virtual Intern schedule.

2:30 p.m.

I meet with a Talent Program Specialist to discuss excel spreadsheet maintenance, and to assist with updates. 

3:30 p.m.

I receive an update about a Corporate & Institutional Banking women’s advancement, recognition and development program from a fellow Development Program manager.

4:00 p.m.

I do my daily departure prep — check my email, finish any of the day’s tasks and follow up on any communications.

5:30 p.m.

I tidy around the house and check the kids’ work for the day to ensure they have it all complete and turned in properly. I then prep dinner.

7:00 p.m.

I watch the national news and catch up with my husband and kids.

8:00 p.m.

I watch Gordon Ramsay’s “24 Hours to Hell and Back”.

9:00 p.m.

I tidy up before bed and play on my phone/social media.

10:00 p.m.

I get ready for bed, fold any laundry and do general prep for tomorrow. I tuck the kids in and settle in for bed. 


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