MSD Sales Productivity Analyst (m/f/*) (New Health Care Company)

Job Description:

MSD Sales Productivity Analyst (m/f/*) (New Health Care Company)

3M is establishing two industry-leading companies, creating value through the spin-off of its Health Care business, while 3M will continue to be a global material science leader, focusing our innovation to win in favorable global megatrends and attractive end markets. This new Health Care Company will be a leading global diversified health technology company with:     

• Proven category leadership  
• Exposure to attractive end-markets  
• Innovation mindset driving improved patient outcomes  
• Collaborative customer relationships  
• Deep global regulatory experience  
• Operational excellence and strong cash flow  Strong sales growth and profitability with significant recurring sales  

We expect the creation of the two companies will be completed by the end of 2023. For now, we will continue to operate as one global company. This role is positioned to drive the success of the "New Health Care Company”.  

This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.

The Impact You’ll Make in this Role

As a MSD Sales Productivity Analyst you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Acts as the primary liaison with internal customers
• Communicates clearly and professionally with the internal customer by telephone and/or written correspondence
• Educates and informs internal customers of various processes and directs to appropriate resources
• Handles internal customer inquiries, claims and complaints; interprets policies and regulations, investigates problems; and communicate with other departments and providers to research and resolve issues, identify and implement service solutions

Your Skills and Expertise 

To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

• Minimum one (1) year of experience in customer service and/or sales
• Possesses exceptional customer service competencies
• Ability to work in a high volume rapidly changing environment
• Ability to handle work-related stress, handle multiple priorities simultaneously and meet deadlines
• English at minimum B2 level,

Additional qualifications that could help you succeed even further in this role include:

• Bachelor Degree or higher from an accredited learning institution
• Salesforce system experience is preferred

For current employees, internal transfer restrictions may not apply. For more details, contact your local recruiter/HR team.

Work location:

• Work Your Way Eligible (Employee choice to work remote, on site, or hybrid)

Must be legally authorized to work in country of employment without sponsorship for employment visa status (https://e.g., H1B status).

Supporting Your Well-being 

3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope. 

Chat with Max

For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on https://3M.com/careers. 

(*) At 3M, diversity & inclusion are essential to innovation. We seek and value differences in people! This Job ad is addressed to all potential candidates. As an equal opportunity employer 3M will not discriminate against any applicant for employment on the basis of religion, sex, sexual orientation, gender identity, national origin, age or disability.

Dowiedz się więcej o naszych innowacyjnych rozwiązaniach na: https://www.3M.plOur approach to flexibility is called Work Your Way, which puts employees first and drives well-being in ways that enable 3M’s business and performance goals. Our global Work Your Way initiative gives our employees flexibility in where and how their work can be performed, subject at all times to any location-specific rules and policies that may be in place from time to time (more information on such rules/policies can be provided upon request from the relevant in-location HR).

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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