Pricing Analyst - Japanese

Position Description

General Purpose 

This is an individual contributor role. This person is responsible for accurate compilation, organization, and reconciliation of data between multiple systems utilized by 3M GSC and 3M subsidiaries.

Main Responsibilities

• Knowledge in English, and Japanese (Writing, Reading, Listening, and Speaking skills are necessary for the role)

• Serves as a first level of support for business groups within Customer Operations upon business need.

• Maintain SharePoint site and Intranet site including tables, queries, macros and Visual Basic for Applications modules, developing enhancements as needed

• Maintain basic, moderate to difficult Marketing Deviated and Standard Pricing applications including tables, queries, macros and Visual Basic for Applications modules, developing enhancements as needed

• Ensuring that the template values passes the 3m systems processes and tools Quality Standards

• Coordinates the update needed to proper channels and follow through up to closure

• Responsible for Price Pages Automation Request from 3M Internal and/or External customers and subsidiaries

• Overall Case and request management in 3M authorized systems and tools upon receipt to closure

• Creating price reports and other ad-hoc analysis related to price management, material listing, PIPO in order to support business decisions

• Managing and executing basic, moderate to difficult listings and exclusions requests from requestors

• Monitoring, updating, and following up on basic, moderate to difficult progress of ongoing listings/exclusions requests

• Troubleshooting basic, moderate to difficult listings/exclusions errors, questions, and requests from country stakeholders

• Managing and executing basic, moderate to difficult requests to set up materials as necessary for customer ordering

• Uses basic analytical skills to interpret information, examine variables, draw conclusions, and assess alternative methods

• Decisions or actions may impact the operational effectiveness of work operations, schedules, or performance goals

• Responsible for driving and achieving completion of tasks within defined SLAs

• Responsible for driving and achieving defined Quality Standards

• Understand and enforce Pricing data confidentiality and security rules

• Help in transitioning processes from the country to GSC.

• Handle process related inquiries of moderate scope and complexity.

• Help with creation and maintenance of process documents. Ensure that documentations are aligned with the GSC format.

• Participates in and may lead project teams.

• Actively participates in relevant corporate programs/initiatives, complies with professional and quality standards, complies with corporate policies and procedures, and acts in a manner consistent with 3M’s values and ethical standards.

• Other tasks assigned by the Supervisor

Basic Qualifications

• a 2-3 years technical/vocational/trade school degree in a specific field may be considered equivalent.

• At least 2 years of experience related to pricing, marketing, customer service, or similar operations is required.

• Excellent English communication skills and at least upper intermediate to advance level in Japanese language written and oral

• Highly customer service and quality oriented mindset

• Proficient research, analytical and problem solving skills

• Continuous improvement mindset

• Advanced knowledge on MS Office

• Structured approach to effectively and efficiently planning own workload;

• Team oriented person who can focus on the details and ability to multitask

• Knowledge of  Power Automate, Power Apps is required

• Knowledge of  VBA, Macro excel formulas is an advantage

• Knowledge of  Salesforce,  SAP, Vendavo platforms is an advantage

• Stable internet connection

Preferred Qualifications

• Work experience in Japanese language