Associate Field Service Resident

ABB

2.9

(7)

Multiple Locations

Why you should apply for a job to ABB:

  • We focus on the areas where we can make the biggest impact: reducing carbon emissions, preserving resources and promoting social progress.
  • ABB has flexible work options depending on job compatibility without compromising customer service or impacting colleagues.
  • ABB has launched a gender-neutral global parental leave program granting 12 weeks of paid leave for primary caregivers.
  • #87361911

    Position summary

    This position reports to

    Regional Service Manager - North

    Your responsibilities

    • Provide remote or on-site technical support for customers.
    • Exceed customer expectations by appreciating and anticipating current and potential needs.
    • Troubleshoot potential equipment failures and proactively take measures to offset/prevent and inform internal partners.
    • Suggest product and process improvements within the business to enhance operations and customer service.
    • Support Customer in planning and execution of preventive maintenance related to equipment and systems covered by contract.

    Your background

    • High School Diploma or GED and minimum 6 years of professional work experience.
    • Ability and willingness to travel as required.
    • Experience with system Network maintenance.
    • Ability to build strong customer relationships.
    • Demonstrated ability to work effectively with no supervision.
    • Demonstrated interpersonal skills.
    • Customer service oriented.
    • Candidates must already have a work authorization that would permit them to work for ABB in the US.

    Benefits

    • Retirement plan
    • Life insurance
    • Disability insurance
    • Wellbeing program
    • Healthcare plan

    More about us

    ABB Energy Industries is enabling safe, smart and sustainable projects and operations for businesses across the oil, gas, chemicals, life sciences, power generation and water sectors. Driving integrated solutions that automate, digitalize and electrify industry we connect our people and technology to help our customers adapt and succeed. With over 50 years domain expertise, we continue to innovate and reshape traditional approaches across the energy sector with our technologies designed to improve operational efficiency, reduce risk, reduce energy consumption and waste. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website https://www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_https://20.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_https://formattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 https://A.M. - 5:00 https://P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@https://abb.com. Resumes and applications will not be accepted in this manner.

    Why you should apply for a job to ABB:

  • We focus on the areas where we can make the biggest impact: reducing carbon emissions, preserving resources and promoting social progress.
  • ABB has flexible work options depending on job compatibility without compromising customer service or impacting colleagues.
  • ABB has launched a gender-neutral global parental leave program granting 12 weeks of paid leave for primary caregivers.