Claims Collection Specialist – Accounts Receivable and Dispute Management

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

One of the reasons for ABB’s success is our rigorous and forward-thinking Finance function. With more than 144,000 people in over 100 countries, the integrated Finance organization delivers the insights we need to make successful, long-term business decisions. You will be a key member of the AR team within the GBS Front office in Canada /Quebec / Saint Jean sur Richelieu. Reporting to the Country Credit and Accounts Receivables Manager while supported by the Disputes and Claims Manager, you will provide support to the business and to the claims and disputes department, by collecting the declined and refused claims and by collecting the overdue due invoices for National accounts. Resolving complexed issues related to collection will be part of your mandate and responsibilities. You will also be asked to actively participate to the claims and disputes process improvement

Your responsibilities

• Analyze declined and refused claims by ABB
• Makes collection calls for declined and refused claims and for the overdue invoices (National accounts)
• Performs account reconciliations when needed
• Executes accounts analyses and reports as needed
• Recommends and develops procedures to improve and standardize processes.
• Collaborates with stakeholders from different organizations and countries
• Living ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues, and the business.

Your background

• 5 years + of relevant experience in a complexed collection environment dealing with large and high volume customers
• High analytical skills
• College or university diploma in finance or accounting
• Good understanding of Accounts receivables processes (Order to Cash)
• Experience in process improvement
• Dynamism, autonomy, easily adaptable and quick learner
• Intermediate Excel
• Knowledge of SAP ERP is an asset
• Outstanding attention to detail, accuracy, and ability to multitask.
• Bilingualism (French-English), both verbal and written skills

Benefits

• Retirement plan
• Healthcare plan
• Accident insurance
• Wellbeing program

More about us

We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. For the 8th year in a row, ABB Canada has been recognized as one of Canada’s top employers by Forbes Magazine. Also named as Canada's Top 100 Employers, Montreal's Top Employers, Canada's Top Employers for Young People, Canada’s Greenest Employers and in 2021 Best Candidate Experience Award (CandE Award), ABB's culture and commitment are to provide a caring workplace where everyone collaborates, feels valued, respected, included and support-ed. Also committed to ensuring that all policies and practices respect the Employment Equity Program, we aim for our workforce to be truly representative of the four designated groups; women, aboriginal people, members of visible minorities, and/or persons with disabilities. ABB will provide reasonable accommodation to the applicant with disabilities and encourage applicants to self-identify in the application process. #LI-Hybrid