Works together with Sales to develop, implement and manage an specific US region strategy focusing on service level and overall customer satisfaction. Ensures full compliance to the agreed service level, having direct contact with several accounts and ensuring full alignment within customer operations and continuous improvement functions. Coordinate and manage the resolution of specific customer issues / requirements.
Contact Center Lead
We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. Work model: remote #LI-remote
ABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, ABB pushes the boundaries of technology to drive performance to new levels. With a history of excellence stretching back more than 130 years, ...