Customer Technical Support - Internship

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We are looking for an intern to join our Electrification business as Customer Technical Support. Contract: stage

This position reports to

Quality Manager

Your responsibilities

• Support the activities of data entry in order to build the bases for a good relationship with customers.
• Support the team with the activities related to the resolution process and monitor the process itself.
• Request acquisition, assignment and follow up in order to manage the resolution advancement status.
• Acquire and report in an accurate and timely manner on Quality metrics and Key Performance Indicators (KPIs) for the analysis and management of local processes.

Your background

• A degree in Electronic, Electrical or Management Engineering.
• Studies in technical sectors is a plus.
• Knowledge of SAP and digital tools of CRM is a plus.
• Excellent knowledge of Microsoft Office (including SharePoint).
• Very good knowledge of Italian and English, both written and spoken.
• Team working, good interpersonal skills, results orientation, innovation spirit, proactivity and leadership will complete your profile.

More about us

We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. #LI-Onsite Your benefits: • Enjoy a stable employment in a company with a long history in innovation and technology • Collaborate with experienced experts in an international environment • Seize individual development and training opportunities, from job specific to soft skills • Get private medical care (including offers for family members) • Receive attractive remuneration based on your experience and skills, and other financial benefits • Choose from various benefits in kind, ranging from healthy lifestyle offerings, to knowledge sharing, to teambuilding activities • Smartworking For further info: Letizia Breviario, Talent Partner ABB Data Privacy Statement: https://new.abb.com/privacy-notice/candidate