For this position, you will join the Team that provides world-class charging systems for electric cars, buses and trucks. Our goal is to lay a foundation for the future of smarter, reliable and emission-free mobility. We do this from Cergy-Pointoise, where our center of innovation is located. As a Customer Support Specialist (2nd line) you will be a member of E-mobility Technical Support Center. You will provide excellent customer support, by processing customer inquiries and resolving them in appropriate time and manner while ensuring compliance with internal guidelines and procedures and external regulatory requirements. You will provide internal and external customer support with technical queries and coordinate with relevant resources to have complete case ownership and to increase customer satisfaction.
Customer Operations Manager
We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. ABB E-mobility is a world leader in EV charging technology with a strong R&D pipeline and an unparalleled global reach. With our robust product portfolio of innovative holistic solutions – from grid to charge point and domestic installations to large fleet depots – we are actively enabling the future of e-mobility, not just predicting it. The exciting developments within this sector perfectly align with our Mission to Zero initiative, aiming to support cleaner and greener communities for all. ABB Data Privacy Statement: https://new.abb.com/privacy-notice/candidate Work model: hybrid #LI-hybrid
ABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, ABB pushes the boundaries of technology to drive performance to new levels. With a history of excellence stretching back more than 130 years, ...