E2E Documentation Specialist

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

As a core member of the HR Services team in Quality & Continuous Improvement area, you will deliver service assistance to the HR community, business managers and employees. As a Documentation Specialist you will be responsible for creating and maintaining Standard Operating Procedures (SOP’s) for HR Operational Services processes. This is a limited duration position, until the end of 2024.

This position reports to

Quality and Continuous Improvement Lead

Your responsibilities

• Working independently to create the step-by-step Standard Operating Procedures for HR Operational Services processes, based on existing recordings of the process step
• Ensuring that SOP’s are compliant with the respective drafting standards and describe the process accordingly to the process maps
• Identifying gaps/further clarifications needed in process maps and update the SOPs accordingly
• Collaborating with the Local Country Teams, Hub Teams and Global Service Line Leads to drive updates and sign-offs of the prepared documentation
• Communicating documentation status to management and team members

Your background

• Minimum 1-2 years of work experience
• Experience in creating process documentation
• Very good verbal and written communication skills in English
• Strong analytical thinking and problem-solving skills
• Successful at managing multiple priorities and tasks
• Ability to prioritize tasks and to keep deadlines
• Strong user knowledge of Microsoft Office
• Knowledge on process maps creation and respective standards
• Previous experience in HR Shared Services for a global company and previous experience with Signavio and/or Adonis (or other business process mapping tools) would be highly preferable

More about us

We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. Your benefits • Enjoy a stable employment in a company with a long history in innovation and technology • Collaborate with experienced experts in an international environment • Seize individual development and training opportunities, from job specific to soft skills • Private medical care (including offers for family members) and life insurance • Receive attractive remuneration based on your experience and skills, and other financial benefits, such as annual bonus and internal share purchase program • Choose from various benefits in kind, ranging from healthy lifestyle offerings, to knowledge sharing, to teambuilding activities Apply now for this job and become our next E2E Documentation Specialist. ABB Data Privacy Statement: https://new.abb.com/privacy-notice/candidate Work model: hybrid #LI-hybrid