Export Order Management Specialist

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For the Italian RDC team we are looking for an Export Order Management Specialist for French speaking Countries.

This position reports to

EL Customer Operations Manager

Your responsibilities

• Pro-actively communicate with customers and internal functions in order to guarantee customer satisfaction by providing all relevant information.
• Ensure the resolution of customer issues (e.g., order, technical, payment) by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams.
• Provide appropriate solution for customer requests, and coordinates with related teams to ensure the complete handling of the requests (e.g. order changes, order completion, expediting, credit management, tracking and communication, blocks and suspensions, etc.).

Your background

• Business administration, or administrative education similar.
• At least 2 years of experience in the same role.
• Fluent in French and English, Italian will be a plus.
• Strong Communication Skills.
• Ability to work under pressure and manage priorities.
• Strong customer focus.

More about us

More about us We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. #LI-Onsite Your benefits: • Enjoy a stable employment in a company with a long history in innovation and technology • Collaborate with experienced experts in an international environment • Seize individual development and training opportunities, from job specific to soft skills • Get private medical care (including offers for family members) • Receive attractive remuneration based on your experience and skills, and other financial benefits • Choose from various benefits in kind, ranging from healthy lifestyle offerings, to knowledge sharing, to teambuilding activities • Smartworking For further info: Letizia Breviario, Talent Partner ABB Data Privacy Statement: https://new.abb.com/privacy-notice/candidate