Export Order Managment Specialist

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For the Italian RDC team we are looking for an Export Order Management Specialist for French speak-ing Countries.

This position reports to

Export Order Management Leader

Your responsibilities

• Pro-actively communicate with customers and internal functions in order to guarantee customer satis-faction by providing all relevant information.
• Ensure the resolution of customer issues (e.g., order, technical, payment) by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams.
• Provide appropriate solution for customer requests, and coordinates with related teams to ensure the complete handling of the requests (e.g. order changes, order completion, expediting, credit manage-ment, tracking and communication, blocks and suspensions, etc.).

Your background

• Business Administration or administrative education similar.
• At least 2 years of experience in similar roles.
• Knowledge of Microsoft Office.
• Fluent in French and English, Italian will be a plus.
• Strong customer focus and ability to work under pressure and manage priorities.
• Willingness to express your full potential bringing-in your value added, ideas and passion to continu-ously innovate daily job and solution.
• Teamwork attitude, good communication skills and courage complete the profile.

More about us

We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. Work model: remote #LI-remote Work model: hybrid #LI-hybrid Work model: on site #LI-onsite