Field Service Engineer

ABB

2.9

Chile

Why you should apply for a job to ABB:

  • We focus on the areas where we can make the biggest impact: reducing carbon emissions, preserving resources and promoting social progress.

  • ABB has flexible work options depending on job compatibility without compromising customer service or impacting colleagues.

  • ABB has launched a gender-neutral global parental leave program granting 12 weeks of paid leave for primary caregivers.

  • #84297299

    Position summary

    Field Service Engineer

    Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

    Execute Service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines. Deliver quality customer service to satisfy customers. In close co-operation with customer and other ABB teams, take actions to identify new Service business opportunities for ABB.

    This position reports to

    Service Team Leader

    Your responsibilities

    • Performing service tasks like installation and commissioning of equipment, identifying technical problems, making analysis through remote or on-site activity in different service categories (installation and commissioning, routine maintenance, extensions, replacements etc.).
    • Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures, and safety guidelines.
    • Creating and maintaining strong relationships with customers, appreciating their needs, and providing specialist assistance and solutions.
    • Coordinating and executing specialist projects through planning, meeting milestones and regular reviews.
    • Troubleshooting simple equipment failure and making recommendations to avoid repeating the problem in the future.
    • Identifying opportunities to develop new service applications, equipment, and methods

    Your background

    • Bachelor’s degree in Electronic, Electrical, Automation Engineering.
    • 5+ years of experience as Service Engineering or related.
    • A collaborative, solution-focused approach, and strong written and spoken communication skills.
    • Availability to travel.
    • Advanced English.

    More about us

    We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. Work model: #LI-onsite

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    About the company

    Industry: Electronics: Manufacturing

    ABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, ABB pushes the boundaries of technology to drive performance to new levels. With a history of excellence stretching back more than 130 years, ...

    Why you should apply for a job to ABB:

  • We focus on the areas where we can make the biggest impact: reducing carbon emissions, preserving resources and promoting social progress.

  • ABB has flexible work options depending on job compatibility without compromising customer service or impacting colleagues.

  • ABB has launched a gender-neutral global parental leave program granting 12 weeks of paid leave for primary caregivers.