Field Service Engineer, Riyadh

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

ABB Smart Power is a global technology leader, with solutions that make power supplies smart, connected and protected. Its intelligent solutions make power more competitive by improving the energy efficiency, productivity and reliability of almost any operation.

Your responsibilities

• Service strategy Performs Service tasks like installation and commissioning of equipment and routine maintenance independently, identifies technical problems and makes analysis through remote or on-site activity in different Service categories (installation and commissioning, routine maintenance, extensions, replacements etc.).
• Customer approach Contributes to customer satisfaction by executing Service work according to customer order and expectation. Maintains a good relationship with customers. Identifies new sales opportunities and communicates them internally.
• Materials and supply Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
• Documentation and reports Prepares all documents and reports to be signed by the customer representative. Reports
• work done in a timely manner and follows up when needed.
• Troubleshooting Troubleshoots simple equipment failure and makes recommendations to avoid repeating the problem in the future.
• Operational excellence Provides recommendations to management to improve operations and customer service.
• Health, safety and integrity Applies safety rules and safe practices as well as environmental responsibilities. Reports
• unsafe practices and incidents.

Your background

• Ideally, you'll hold a Technical Diploma or University (Technician or Electrical engineer), specialized in Power electronics.
• with 2 to 5 years of experience
• Must have a deep knowledge in Power Electronics, software and integration work, good customer interface skills, mobility.
• Nice to have an EV charging experience, LV drives or UPS experience.
• Fluent in English is required and knowledge in Arabic language is an advantage.

More about us

We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. Work model: remote #LI-remote Work model: hybrid #LI-hybrid Work model: on site #LI-onsite