Field Service Engineer ( Robotics )

ABB

2.9

(7)

İzmir, Turkey

Why you should apply for a job to ABB:

  • We focus on the areas where we can make the biggest impact: reducing carbon emissions, preserving resources and promoting social progress.
  • ABB has flexible work options depending on job compatibility without compromising customer service or impacting colleagues.
  • ABB has launched a gender-neutral global parental leave program granting 12 weeks of paid leave for primary caregivers.
  • #93846665

    Position summary

    n-site or remote technical support. The position involves travel, as you will be providing hands-on assistance at customer sites. Responsibilites Execute Service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines, Deliver quality customer service to satisfy customers. In close co-operation with customer and other ABB teams, take actions to identify new Service business opportunities for ABB, Performs Service tasks like installation and commissioning of equipment and routine maintenance independently, identifies technical problems and makes analysis through remote or on-site activity in different Service categories (installation and commissioning, routine maintenance, extensions, replacements etc.), Contributes to customer satisfaction by executing Service work according to customer order and expectation, Maintains a good relationship with customers. Identifies new sales opportunities and communicates them internally, Coordinates prepare and ensures that all materials, parts, and equipment are available and at the appropriate quality for Service activities, Prepares all documents and reports to be signed by the customer representative, Reports work done in a timely manner and follows up when needed, Troubleshoots simple equipment failure and makes recommendations to avoid repeating the problem in the future, Provides recommendations to management to improve operations and customer service, Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.
    Qualifications for the role

    • Bachelor degree in Electrical/Electronics Engineering, Mechanical Engineering, Control and Automation Engineering, Mechatronics Engineering,
    • Minimum 2 years of hands-on experience in automation/robotics will be an advantage,
    • Strong knowledge of industrial robot and PLC operations and servo systems, including electrical and software interfaces (Robot Studio, Rapid Programming, RobView, PLC programming),
    • Knowledge of Robotic applications such as pick and place, Spot and Arc Welding, Packaging, and Paint will be an advantage,
    • Advanced level of English skills. Turkish language is a must.
    • Customer focus and solution-oriented profile with strong communication skills,
    • Open to travel, have a valid driving license.

    More about us

    We value people from different backgrounds. Could this be your story? Apply today or visit https://www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory

    Why you should apply for a job to ABB:

  • We focus on the areas where we can make the biggest impact: reducing carbon emissions, preserving resources and promoting social progress.
  • ABB has flexible work options depending on job compatibility without compromising customer service or impacting colleagues.
  • ABB has launched a gender-neutral global parental leave program granting 12 weeks of paid leave for primary caregivers.