Field Service Technician UPS m/f/d

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

In this position, you will perform technical interventions on customer sites for commissioning and/or installation, modernization (revamping), and/or after-sales service in order to contribute to customer satisfaction.

This position reports to

Marketing Manager - Product

Your responsibilities

• Prepares repair interventions (reservation/order of necessary equipment, necessary PPE, tools, documentation...).
• Carries out the installation and commissioning according to the requirements of the mission order, in particular deadlines.
• Within the framework of annual service contracts, carries out the planned controls, determines the necessary maintenance and possible repairs.
• In case of technical failure, performs the technical diagnosis and repairs the defect in order to regain the proper operating mode, in particular by replacing defective parts or equipment, either by telephone with the customer, or at the customer's premises, according to the requirements of the mission order, in particular deadlines.
• Ensures on-call duty (telephone and on-site interventions) in the case of service contracts.
• Travels mainly in France and regularly abroad (Switzerland and Italy).

Your background

• At least 2 years of higher education (or equivalent) in Electronics, Electrical Engineering, CIRA, Industrial Computing/Mechanics and/or Industrial Automation.
• At least 3 years of technical experience in power electronics, ideally experienced in UPS.
• Behavioral skills: autonomy, results orientation, customer orientation, commercial sense.
• Fluent English and French required.
• No obstacles for travel (50% - 80%) in France and abroad (Switzerland, Italy).
• Strong awareness of Health, Safety and Security rules: HSE is everyone's business.

Benefits

• Flexible work practices
• Accident insurance
• Healthcare plan

More about us

We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. ABB Smart Power is a global technology leader, with products and solutions that make power supplies smart, connected and protected. Its intelligent products and solutions make power more competitive by improving the energy efficiency, productivity and reliability of almost any operation. ABB Data Privacy Statement: https://new.abb.com/privacy-notice/candidate Work model: hybrid #LI-hybrid