Global External Content and Campaigns Specialist

ABB

2.9

(7)

Multiple Locations

Why you should apply for a job to ABB:

  • We focus on the areas where we can make the biggest impact: reducing carbon emissions, preserving resources and promoting social progress.
  • ABB has flexible work options depending on job compatibility without compromising customer service or impacting colleagues.
  • ABB has launched a gender-neutral global parental leave program granting 12 weeks of paid leave for primary caregivers.
  • #92017465

    Position summary

    effective communication and cooperation with key stakeholders, customers and internal teams. This position requires creative thinking with strong writing skills, a strategic mindset with customer impacts foremost, and a data-driven approach to communications. This position is part of the Global External Communications team, working alongside the Global External Communications Manager, and the Customer Engagement and Content Specialist. You will have daily and weekly interactions with Global Communications and Marketing Managers across seven Business Lines (Pulp and Paper, Mining, Gearless Mill Drive, Hoisting, Digital, Metals, and Growth Industries). You can also expect to engage with other managerial team members for functions including Digital Marketing, Internal Communications, Strategic Marketing, Pricing, and Channel Partners. ABB's Process Industries Communications and Marketing function is led by Joanne Woo, Global Head of Communications and Marketing. Content Creation • Develop and nurture a pipeline of external content for use on ABB channels, including ABB.com, Inside + and LinkedIn, often repurposing from recently published materials from the Division or the Business Lines. • Work with content creation/storytelling writers from agencies as necessary to create new content from interviews with ABB leaders and experts. • Support Business Line Communications and Marketing Managers to repurpose content or marketing collateral for LinkedIn posts. • Cooperate with the Customer Engagement and Content Specialist, or external agencies, to develop graphics/infographics, videos or images, aligning with branding guidelines. Campaign Management • Plan and deliver external content for Division or Business Line campaigns, ensuring visibility and engagement across multiple channels, ABB-owned, social media or event/conference-owned. • Work with Communications and Marketing Managers, global and local teams, to ensure ABB is well-represented at customer-facing events, webinars or panels, developing guidelines and processes to help ABB attendees (communications, sales, leadership). • Establish tools and processes to effectively monitor and analyze campaign performance, making anecdotal and data-driven adjustments over time to improve future effectiveness. Social Media Management • Working alongside the Global External Communications function, the Digital Marketing function and the Business Lines, establish a calendar of social media planning across various channels (LinkedIn, Twitter (X)). • Support Business Lines to plan and execute social media posts, in line with external campaigns or marketing initiatives. • Evaluate success using pre-agreed metrics and key performance indicators (KPIs). Review impacts on communication and customer awareness.
    Qualifications for the role

    • You bring over 5 years of expertise in communications, content, or campaign development, with a strong background in customer-facing or external event environments.

    • You have completed a college or university degree in a related field, or you've gained equivalent experience through an on-the-job apprenticeship.

    • Your excellent project management skills allow you to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.

    • You have a portfolio showcasing examples of your work, highlighting your recent wins or notable projects.

    • Your superior communication skills include planning, writing, editing, and proofreading. You excel in crafting copy that genuinely incorporates company messages.

    • You are committed to continuous learning and development, whether through self-learning, reading, or external/internal training (such as at ABB).

    • You possess a strong understanding of customer journeys on digital platforms, along with expertise in SEO and analytics.

    • You have proven experience working in a large organization, ideally within the industrial sector.

    • It's a bonus if you are familiar with heavy industries, advanced technologies, automation, electrification, digitalization, or industrial software.

    • Having real-world experience working with specialists and experts in their fields, including conducting face-to-face interviews or conversations, is a plus.

    • B2B experience is beneficial, or if you have the agility to transition from a B2C environment to the industrial world, where ABB's business and sales interactions are crucial.

    • Proficiency with software tools used by marketing communications professionals, such as content/web management systems, Hootsuite, Microsoft Suite, analytics tools, Google dashboards and analytics, and Salesforce tools, is highly desirable.

    What's in it for you?

    • Learn from highly experienced, genuine, and caring colleagues - people who are committed to helping you achieve your personal and professional goals.
    • Get motivated by continuous improvement in what we do and how we do it, bring your know-how.
    • Join an undiscussed market leader, a strong brand that markets high quality products

    More about us

    The Process Industries Division serves the mining, minerals processing, metals, cement, pulp and paper, battery manufacturing, and food and beverage, as well as their associated service industries. The Division brings deep industry domain expertise coupled with the ability to integrate both automation and electrical systems, increase productivity and reduce overall capital and operating costs for customers. For mining, metals and cement customers, solutions include specialized products and services, as well as total production systems. The Division designs, plans, engineers, supplies, installs and commissions integrated electrical and motion systems, including electric equipment, drives, motors, high power rectifiers and equipment for automation and supervisory control within a variety of areas including mineral handling, mining operations, aluminum smelting, hot and cold steel applications and cement production. The offering for the pulp and paper industries includes control systems, quality control systems, drive systems, on-line sensors, actuators and field instruments. Digitalization solutions, including collaborative operations and augmented reality, help improve plant and enterprise productivity, and reduce maintenance and energy costs. We value people from different backgrounds. Apply today for your next career step within ABB and visit https://www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory

    Why you should apply for a job to ABB:

  • We focus on the areas where we can make the biggest impact: reducing carbon emissions, preserving resources and promoting social progress.
  • ABB has flexible work options depending on job compatibility without compromising customer service or impacting colleagues.
  • ABB has launched a gender-neutral global parental leave program granting 12 weeks of paid leave for primary caregivers.