Information Systems Business Analyst

ABB

2.9

(7)

Baden, Switzerland

Why you should apply for a job to ABB:

  • We focus on the areas where we can make the biggest impact: reducing carbon emissions, preserving resources and promoting social progress.
  • ABB has flexible work options depending on job compatibility without compromising customer service or impacting colleagues.
  • ABB has launched a gender-neutral global parental leave program granting 12 weeks of paid leave for primary caregivers.
  • #88430979

    Position summary

    agement stakeholders, perform business analysis on country level, contributing technical and business process/data expertise to support ongoing operations or implement improvements on defined business critical IS applications.

    • Apply related business process knowledge in https://e.g., the field service management process or the sales & order handling process, shape and align IS solution/services to build and deliver activities.
    • Establish and lead a Local Divisions spanning power user community on country level, collect and translate requirements for projects and changes into specifications for internal and external delivery parties.
    • Identify and prioritize functional requirements for change requests on local or global IS applications.
    • Functionally define solutions fulfilling local internal customer requirements on global IS applications, in close collaboration with the Global IS Organization
    • Draft and deliver power user and end user training and 2nd level support for defined business critical IS applications.
    • Co-ordinate release management and change management related user acceptance tests on country level

    Your background

    • Completed apprenticeship or higher education in commerce, electrical/mechanical/mechatronics engineering, or information technology.
    • Minimum 2 years of work experience
    • Experience of field service and sales processes, preferably also of project management
    • Solid user knowledge of https://Salesforce.com, Field Service Lightning, SAP CS/SD/PS module, or other CRM/ERP systems or integration platforms
    • Good command of German and English (spoken and written)
    • Quick learner with analytical mindset
    • Good networker with outgoing, proactive personality

    More about us

    We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website https://www.abb.com. We look forward to receiving your application. The recruiting process is led by Azra Filan, Talent Partner ABB Switzerland Ltd. If you would like to learn more about ABB, take another look at our website https://www.abb.com ABB Privacy Policy: https://new.abb.com/privacy-notice/candidat

    Why you should apply for a job to ABB:

  • We focus on the areas where we can make the biggest impact: reducing carbon emissions, preserving resources and promoting social progress.
  • ABB has flexible work options depending on job compatibility without compromising customer service or impacting colleagues.
  • ABB has launched a gender-neutral global parental leave program granting 12 weeks of paid leave for primary caregivers.