IS Specialist

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Apply strong IS infrastructure technology knowledge and expertise to support infrastructure activity within all IS process domains. Support large manufacturing and office environment including PC Hardware, Software, Applications, VOIP, Peripherals, and manufacturing equipment. Provide support, troubleshooting, and problem resolution for end users and support teams.

Your responsibilities

• PC Lifecycle Support: Provide hardware and software support including break/fix, imaging, inventory, post build set up, new user set up, and peripheral installation.
• Configure and manage MFPs and printing solutions including large MFP devices (Xerox, Sharp), Label Printers (Zebra), and small use laser printers (HP).
• Ensure Manufacturing Excellence: Supports manufacturing environment, support technologies required for continued business operations including off hours support and on call rotation.
• Supports the installation of new IS solutions/services in regards of the required infrastructure, or the changing of existing IS solutions/services. When involved, delivers the appropriate IS solution/service infrastructure in time, in budget and at quality.
• Provide L1 helpdesk support to users in other locations or remote, leveraging TeamViewer, KBAs, and ensuring resolution of incidents within SLA.

Your background

• Minimum 3 years’ experience in an IT support role.
• Fluent in Microsoft Office and Support of 0365.
• Understanding of Networking Topology, Concepts and Server Infrastructure
• Extensive Windows 10 knowledge and support experience.
• Experience in programming or scripting in an IT environment preferred.
• Experience with manufacturing processes, procedures, and factory IT programs preferred.

More about us

We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com.