CommunityJobsAdviceEventsReviewsFor EmployersFor ClientsCoach Connect
CommunityJobsAdviceEvents
JOB SEARCH

IS Technical Service Manager

ABB

2.9

(7)

San Luis Potosí, Mexico

Why you should apply for a job to ABB:

  • We focus on the areas where we can make the biggest impact: reducing carbon emissions, preserving resources and promoting social progress.
  • ABB has flexible work options depending on job compatibility without compromising customer service or impacting colleagues.
  • ABB has launched a gender-neutral global parental leave program granting 12 weeks of paid leave for primary caregivers.

    • #92971629

    Position summary

    cture Automation service utilizing Red Hat Ansible, ensuring seamless integration with ServiceNow, public cloud environments, and on-premises infrastruc-tures. • Serve as the primary escalation contact for technical platform services in the Americas, includ-ing Ansible, Directory Services (Active Directory, Entra ID), DNS/DHCP/IPAM, and others. • Work in partnership with the Architecture and Core Platform teams to define the technology roadmap and establish best practices for platform engineering. • Proactively manage customer needs and advocate for core services that drive business value creation. • Identify opportunities to enhance Domain Service delivery and lead initiatives within relevant service teams to optimize operational efficiency. • Support the management and continuous improvement of service delivery processes for the respective platform services.
    Qualifications for the role

    • Bachelor's degree in a relevant field, with over 10 years of hands-on experience in large-scale IT infrastructure services.

    • Extensive experience with Infrastructure as Code solutions, particularly Red Hat Ansible, and a strong understanding of automation practices to enhance deployment efficiency. Knowledge of automated testing, linting, and static code analysis is advantageous.

    • Strong proficiency in Git, including experience with branching, merging, rebasing, and conflict resolution. Familiarity with Git workflows, such as Git Flow or GitHub Flow, is essential

    • Demonstrated ability to work effectively with development, operations, and security teams, with strong communication skills to facilitate collaboration across different functions.

    • Familiarity with major cloud providers such as AWS, Azure, or Google Cloud, and an under-standing of how to integrate cloud-native services into a GitOps workflow.

    • Proficiency in scripting languages like PowerShell, YAML, or Python for automation tasks.

    • Proven experience in managing a global team and supporting global customers, with a strong ability to lead and mentor.

    What's in it for you?

    • Play a part in anticipating, sensing and responding to technology trends
    • Lead exciting projects that help customers overcome their challenges
    • Bring your knowledge and expertise, make the difference in technology

    Benefits

    • Retirement plan
    • Life insurance
    • Wellbeing program
    • Paid Parental leave (gender neutral)
    • Healthcare plan
    • Dental insurance
    • Flex days
    • Employee Assistance Program (PAE)
    • Development platforms: Spark, Harvard Manager Mentor and English Learning EF English Live School (EF)

    More about us

    We value people from different backgrounds. Could this be your story? Apply today or visit https://www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory

    Why you should apply for a job to ABB:

  • We focus on the areas where we can make the biggest impact: reducing carbon emissions, preserving resources and promoting social progress.
  • ABB has flexible work options depending on job compatibility without compromising customer service or impacting colleagues.
  • ABB has launched a gender-neutral global parental leave program granting 12 weeks of paid leave for primary caregivers.