Operations Support

ABB

2.9

El Jagüel, Argentina

Why you should apply for a job to ABB:

  • We focus on the areas where we can make the biggest impact: reducing carbon emissions, preserving resources and promoting social progress.

  • ABB has flexible work options depending on job compatibility without compromising customer service or impacting colleagues.

  • ABB has launched a gender-neutral global parental leave program granting 12 weeks of paid leave for primary caregivers.

  • #85519050

    Position summary

    Operations Support

    Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

    Responsible for accurately entering customer Purchase Orders (POs). Driving cross-functional issue resolution (order cleaning for both manual and electronic orders), using the required tooling, in a timely manner and within the SLAs.

    This position reports to

    Project Operations Manager

    Your responsibilities

    • Supports internal and external customers through swift and precise order entry and issue resolution.
    • Pro-active communication with customers and internal functions in order to guarantee customer satisfaction by providing all relevant information.
    • Manages clean order entry according to the relevant requirements (prices, spike quantities, dates, customer and company data, etc.) to allow order execution in the system.
    • Liaisons with customers in case of inexecutable request dates/quantities to ensure on time deliverability according to customer needs.
    • Monitors and escalates cases and repetitive discrepancies as needed.
    • Collects and archives documentation regarding the orders and records assumptions and decisions taken during the process in the systems in scope of responsibility.
    • Reads, understands and follows the HSE guidelines and reports discrepancies to leadership.

    Your background

    • Graduate or student of Business Administration, Industrial Engineering, Logistics or Accounting.
    • 2 years of experience in monitoring and management of equipment to factories.
    • Experience in customer services.
    • Intermediate English level.

    More about us

    We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. Work model: on site #LI-onsite

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    About the company

    Industry: Electronics: Manufacturing

    ABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, ABB pushes the boundaries of technology to drive performance to new levels. With a history of excellence stretching back more than 130 years, ...

    Why you should apply for a job to ABB:

  • We focus on the areas where we can make the biggest impact: reducing carbon emissions, preserving resources and promoting social progress.

  • ABB has flexible work options depending on job compatibility without compromising customer service or impacting colleagues.

  • ABB has launched a gender-neutral global parental leave program granting 12 weeks of paid leave for primary caregivers.