Order Management Specialist

ABB

2.9

(7)

New Berlin, WI

Why you should apply for a job to ABB:

  • We focus on the areas where we can make the biggest impact: reducing carbon emissions, preserving resources and promoting social progress.
  • ABB has flexible work options depending on job compatibility without compromising customer service or impacting colleagues.
  • ABB has launched a gender-neutral global parental leave program granting 12 weeks of paid leave for primary caregivers.
  • #91896430

    Position summary

    ntributing to the Motion Service. You will be mainly accountable for: • Manage customer transactions with a high degree of accuracy including but not limited to sales orders, project orders, return orders, debit/credit memos, using SAP and develop creative and proactive solutions to day to day and event-based problems. Be an active member of the lean process improvement efforts by participating in continuous improvement projects. Engage in solutions to process challenges. • Ability to review purchase orders and related documentation for standard vs nonstandard verbiage and identify when to escalate to pricing and negotiations, inside sales, legal and finance teams and create and analyze reports as needed to support processes, metrics, and projects. Demonstrate a willingness to understand and own reports/metrics in support of continuous improvements. • Ensure the completion and maintenance of all records, paperwork, documentation etc. necessary to comply with regulatory demands export and compliance guidelines and ABB internal policies. A basic understanding of these policies is also required. • Require general understanding of company products, manufacturing processes, sales terms and conditions, marketing techniques and ability to understand competitive selling as it relates to meeting financial goals. Interfacing with internal groups and customers requires strong communication skills. And demonstrate an attitude of teamwork and emotional intelligence by supporting team members and building collaborative relationships across functions.
    Qualifications for the role

    • Associates degree with minimum 7 years of relevant work experience or High School Diploma or GED with minimum 9 years of relevant work experience

    • Ability to calculate figures and amounts such as discounts, interest, commissions and percentages

    • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

    • Ability to interpret a variety of written and oral instructions

    • Candidates must already have a work authorization that would permit them to work for ABB in the US.

    What's in it for you?

    • Get exposed to cutting-edge technology in Motion and have a visible impact on the future
    • Play a part in anticipating, sensing and responding to technology trends
    • Work in a company with a strong technology legacy and deeply rooted in local communities

    Benefits

    • Retirement plan
    • Life insurance
    • Disability insurance
    • Wellbeing program
    • Healthcare plan

    More about us

    ABB Motion Services serve customers around the globe with innovative services to maximize performance, uptime and energy efficiency throughout the lifetime of electrical motion solutions. Electrical motion is applied everywhere in industries, cities, infrastructure and transportation and is a cornerstone of the energy revolution. Our people and culture are the foundation of our success. We drive innovations through digitalization and make the difference for our customers and partners every day. ABB Motion keeps the world turning, while saving energy every day. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website https://www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [email protected]. Resumes and applications will not be accepted in this manner. #LI-Hybrid

    Why you should apply for a job to ABB:

  • We focus on the areas where we can make the biggest impact: reducing carbon emissions, preserving resources and promoting social progress.
  • ABB has flexible work options depending on job compatibility without compromising customer service or impacting colleagues.
  • ABB has launched a gender-neutral global parental leave program granting 12 weeks of paid leave for primary caregivers.