Quality Specialist

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

You will be working as Quality Specialist and will be part of Process Automation Business Area for Process Control Platform Division based in Bangalore, India. In this role you will be reporting to Head - Project Management Office and will be responsible for supporting the deployment of the quality strategy for a local ABB organizational unit, including quality culture, systems, tools, and competent teams with the aim to achieve and even exceed customer expectations, while ensuring sustainable operations. Assisting the organization in achieving the right mix of prevention, continuous improvement, robust root cause analysis, quick response and sustainable solution to problems. Collaborating with of local functions that impact on the quality results in order to reach the targets for the organizational unit and aiming for world-class level performance.

Your responsibilities

• Supporting the deployment and maintenance of the Process Control Platform (PCP) Quality Management System to ensure policies, regulations and processes sufficiently describe the value chain activities
• Supporting management teams in the application of an operational approach and system of process management that is continually evaluated for effectiveness, incl. management reviews
• Supporting sites in different PCP locations to achieve and maintain certification to ISO 9001 and other QMS standards. Organizing single and multi-site certifications, including liaison with certification bodies in different countries to coordinate certification audits
• Managing global level processes and procedures, ensuring simplicity and coordination with other systems (e.g., Health, Safety & Environment) and performing internal audits to ISO 9001 and internal quality requirements
• Providing training on QMS (including ISO documentation) and establishing relationships with functional managers, SMEs and and critical stakeholders to validate QMS processes are being followed
• Establishing the climate that encourages an open two-way channel of communication whereby employees exchange ideas / suggestions and share information. Conducting annual risk assessment and creating and executing annual ISO 9001 audit plans
• Being the primary point of contact for and coordinate external ISO and customer audits. Ensuring non-conformances are properly addressed and closed, tracking NCRs in Jira
• Developing scorecard to track audit program and Corrective and Preventive Action (CAPA). Collaborating effectively with PCP Operations and R&D quality functions to ensure effective internal controls are in place to verify that processes continue to meet customer and stakeholder requirements. Validating that control plans are applied and effective in mitigating known risks

Your background

• Bachelor's or Master’s degree in a technical discipline from an accredited university
• Minimum 4 to 10 years of experience in industrial organizations driving improvement quality management systems maturity and establishing / maintaining external ISO Certifications
• Certified lead or lead internal auditor with a demonstrated understanding of and practical experience with ISO 9001:2015 and ISO 19011:2018
• Additional experience in the areas of R&D, Operations, Project Management, or Quality
• Lean Six Sigma Green Belt or Black Belt certification with experience working in global, multi-location, and cross-functional teams, leading customer audits
• Experience partnering with external certification bodies / registrars to obtain and maintain ISO certifications

More about us

ABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. The Process Automation (PA) business area (>$6B revenue in 2021, 22,000 employees), automates, electrifies and digitalizes some of the most complex industrial infrastructures on this planet. Through its five divisions, it serves customers in the energy, process and hybrid industries – from hydrocarbons, chemicals, water, mining, minerals, pulp & paper to marine and ports, and many more. PA stands at the heart of some of the most important shifts in society, helping the energy-intense industries to safer, smarter and more sustainable operations to enable a prosperous, low-carbon society. For more information on PA, refer to https://global.abb/group/en/investors/strategy-events/pa-capital-markets-day-2022 We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. It has come to our attention that the name of ABB is being used for asking candidates to make payments for job opportunities (interviews, offers). Please be advised that ABB makes no such requests. All our open positions are made available on our career portal for all fitting the criteria to apply. ABB does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection to recruitment with ABB, even if is claimed that the money is refundable. ABB is not liable for such transactions. For current open positions you can visit our career website https://global.abb/group/en/careers and apply. Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning. Work model: on site #LI-onsite