Sales Supp. Specialist-customer m/f/d

ng the customer. Working as part of a sales support team and reporting to the Sales Support Manager - Internally: sales department, procurement/manufacturing, accounting/credit management, technical sales support. - Externally: customers Main/ Significant activities: - Ensures the correct registration of orders up to customer delivery, maintaining quality service and respecting deadlines. - Carries out customer orders from registration to order closure: checks all input data (sales price, margin, cost price elements, commercial information, etc.). - Monitors the order book in its entirety, from invoicing and backlog to follow-up on unpaid invoices. - Informs customers and field sales and/or project managers on order follow-up and answers ques-tions raised within his/her area of responsibility. - Actively participates in improving the customer experience during the after-sales process. - Ensures that complaints, returns and disputes are handled within the defined deadlines. You'll be joining a high-performance team where you can flourish.
Qualifications for the role

• Bac+ 2 with a specialization in SME-SMI Management, Business Administration, Sales Administration or equivalent.
• Fluency in English (minimum level B1)
• Good command of IT tools (office + SAP) and CRM
• Ability to manage customer portfolio independently
• Adaptability, team spirit, benevolence, perseverance and versatility
• Good interpersonal skills with good oral and written communication skills

More about us

Benefits: 100% reimbursement of public transport expenses, target-based bonus, CSE, health insur-ance, etc. We value people from different backgrounds. Could this be your story? Apply today or visit https://www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory