Sales support manager

negotiations. CORE RESPONSIBILITIES • Formulates competitive bids, estimates, and quotations by considering the best available product mix and appropriate technical and commercial aspects for each situation. • Ensures tenders are well-documented in a timely manner and with an appropriate level of detail, including full and accurate costs. • Leads and manages the planning and preparation of technical, financial, and, if required, project management aspects of the bid, estimate, and quotation, indicating prices and trading conditions. • Ensures that inputs for editing activities related to bid, estimate, and quotation preparation are provided in a timely manner and in accordance with the established quality procedures. • Leads external services, such as translations and governmental approvals, to support bid and estimation preparation. • Manages the collection and archival of documentation regarding the offer/order and recording of assumptions and decisions made during development. • Ensures the status of the bids, estimates, and quotations are reported regularly using defined tools and reasons for both lost and won tenders are collected and analyzed. • Identifies potential risks in the bids, quotations, estimates, and related contract agreements across customers/channels and takes appropriate action. • Provides information and/or participates in the risk review process in accordance with ABB policy. • Ensures the information required to prepare the proposal, including both technical and cost elements, is collected and collated in a timely manner and in accordance with the established quality procedures. • Establishes and maintains effective customer relationships to gain a deep understanding of customer needs and ensures a positive customer experience throughout the sales process. • Ensures technical support is provided to Sales Managers during technical meetings with customers. LICENSE TO OPERATE / CORE VALUES • Ensures all staff (under scope) understand ABB's core values and group safety and integrity standards and act accordingly. • Implements and ensures compliance with the ABB code of conduct, global and local standards, tools, policies, and processes in their assigned area. • Ensures adherence to all internal and statutory regulations and policies pertaining to the teams in scope. • Ensures integrity and compliance with ABB values and ethics in all activities across all teams in scope. • Accountable for the health and safety of all employees and contractors for the teams in scope, and continuous improvement in Health, Safety, and Environment (HSE) processes and integrity performance. COLLABORATION / LEADERSHIP • Leads, develops, and coaches the Sales Support team. • Ensures technical and commercial support and collaborates with internal and external
Qualifications for the role

• Bachelor or above in Electrical/Mechanical Engineering, etc.
• 5 years+ experience on sales support or other related fields.
• Possess good communication and problem solving skills.
• Communication/coordination skills cross function/departments in both Chinese and English
• Strong Leadership capability. Ability to motive and develop people
• Result-orientated and very responsible
• Strong ability to solve conflicts.

More about us

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