Sales Support Specialist

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

The Sales Support Specialist has the task of delivering the service portfolio to ABB customers within the Energy Solutions, Process Automation Energy Industries (PAEN) in Houston, Texas, helping to drive sales volumes and margins across the Service product portfolio and regularly updating the database with changes made on site. The Sales Support Specialist is an entry level role for candidates who want to progress into field sales. Responsible for improving the sales organization’s selling efficiency by focusing on lower tier accounts (mainly virtual), growing the Salesforce CRM (Customer Relationship Management) opportunity funnel, qualifying leads and providing them to account managers via Salesforce, along with a high level background/ profile of the client and opportunity.

This position reports to

Region Sales Manager - Western USA

Your responsibilities

• Targets tier 2 & 3 accounts in the assigned region through virtual means (Email, Phone, Video Meetings) to engage and promote ABB to customers that do not receive regular face to face visits
• In collaboration with the Service Sales Manager and/or Service Manager implements Service sales strategy
• Penetrates IB, promotes various upgrade, retrofit and value add solutions to the benefit of the customer and ABB
• Identify and qualify sales opportunities that can be either handed off to Account Managers, or in some cases developed and closed without hand off
• Supports the regional sales organization by making initial contact with customer leads and qualifying them (determine interest and scope, as well as identify funding and delivery timeline)
• Assist sales team with the order booking process to decrease time and effort to book. This could include purchase order review and alignment, navigating internal processes, confirming completion and closing the opportunity in Salesforce
• Special projects may be assigned to further improve selling efficiency and to provide learning opportunities. Special assignments may include but are not limited to marketing, sales operations, business development that is Cyber Security and lead management

Your background

• Bachelor’s degree in Engineering or business administration or technical field degree desirable and minimum experience of 2 years or less within industrial market is desirable but not required
• Exceptional communication, technical learning aptitude and organization/planning skills
• Candidates must already have a work authorization that would permit them to work for ABB in the US

Benefits

• Retirement plan
• Life insurance
• Disability insurance
• Wellbeing program
• Healthcare plan

More about us

ABB Energy Industries is enabling safe, smart and sustainable projects and operations for businesses across the oil, gas, chemicals, life sciences, power generation and water sectors. Driving integrated solutions that automate, digitalize and electrify industry we connect our people and technology to help our customers adapt and succeed. With over 50 years domain expertise, we continue to innovate and reshape traditional approaches across the energy sector with our technologies designed to improve operational efficiency, reduce risk, reduce energy consumption and waste. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf http://www1.eeoc.gov/employers/poster.cfm. http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [email protected] Resumes and applications will not be accepted in this manner. #LI-Hybrid