Sales Support Specialist

ABB

2.9

(7)

San Luis Potosí, Mexico

Why you should apply for a job to ABB:

  • We focus on the areas where we can make the biggest impact: reducing carbon emissions, preserving resources and promoting social progress.
  • ABB has flexible work options depending on job compatibility without compromising customer service or impacting colleagues.
  • ABB has launched a gender-neutral global parental leave program granting 12 weeks of paid leave for primary caregivers.
  • #91608140

    Position summary

    the Process Automation Measurement and Analytics in Mexico. Main stakeholders are in ABB USA.
    You will be mainly accountable for:
    • Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications.
    • Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries. Reviewing the quality of the sales process and be a liaison between Customer Service Representatives, Customers, Factories and Sales Channel Partners.
    • Developing and maintaining new sales opportunities and resolving specific customer problems; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS).
    • Ensuring the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries.
    Our team dynamics
    You will join a dynamic and diverse team, where you will be able to thrive.
    Qualifications for the role

    • You are at ease communicating in English (in a fluent level)

    • You have 1-2 years of experience in positions related to customer service and/or purchasing.

    • Ability to demonstrate your knowledge in Purchase Orders is valuable.

    • Possess a knowledge of SAP and/or Salesforce is a plus.

    • Bachelor's Degree completed is needed.

    • You hold current american visa and passport is desirable.

    What's in it for you?

    • Be yourself: join one or many of our Employee Resource Groups and make a difference!
    • Flexibility: we have hybrid work options, make the best out of them!
    • Help customers in driving efficiency and sustainability, making a strong impact

    Benefits

    • Paid Parental leave (gender neutral)
    • Life insurance
    • Retirement plan
    • Accident insurance
    • Wellbeing program
    • Dental insurance
    • Flex days
    • Employee Assistance Program (PAE)
    • Development platforms: Spark, Harvard Manager Mentor and English Learning EF English Live School (EF)

    More about us

    We value people from different backgrounds. Could this be your story? Apply today or visit https://www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory

    Why you should apply for a job to ABB:

  • We focus on the areas where we can make the biggest impact: reducing carbon emissions, preserving resources and promoting social progress.
  • ABB has flexible work options depending on job compatibility without compromising customer service or impacting colleagues.
  • ABB has launched a gender-neutral global parental leave program granting 12 weeks of paid leave for primary caregivers.