Senior Sales Support Specialist

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This is a Senior Sales Support Specialist role, reporting to the Sales Support Manager in Business Area - India Operations Centre, Process Automation (INOPC PA) based in Bangalore, India. You will be primarily responsible to support the sales organization and customers throughout the proposal process by preparing technical descriptions of the applied products and technology, determining costs, preparing final documentation, and serving as a key technical resource in the assigned area.

Your responsibilities

• Support the local Sales organization/customers in determining the most technically appropriate and cost-effective solutions and in the preparation of demanding offers.
• Provide technical support during the technical meeting, product presentations, and negotiations and offer product/solution-related training.
• Prepare/support the preparation of technical/commercial offers based on customer specification requirements, local business unit/feeder factory indications, and Sales organization directives. Participate in the kick-off meeting organized by the project team.
• Define the cost for the proposed solution and communicate it to the Sales organization.
• Provide information to the risk review process in accordance with ABB policy and sometimes participate in the risk review assessment.
• Analyse customer needs and competitor offers through general market information and information provided by the Sales organization.
• Perform lost proposal analysis, identify the potential causes, and recommend future actions in cooperation with the Sales/Local Business Unit to obtain better future results.

Your background

• B.E/ B.Tech (Instrumentation/ Electronics) from a reputed university.
• 7-10 Years of relevant work experience in sales support, bids, and proposal.
• Specialized knowledge of field instrumentation to measure and monitor flow, level, pressure, temperature, and liquid analyzers.
• Experience in product selection and configuration, quotation preparation, technical document compliance, vendor coordination, Full-Cost Model calculation, and technical query clarification.
• Familiar with Saudi Aramco, SABIC, Retro Rabigh company standards and Saudi Arabia market requirements.
• Knowledge of Sales Operations Tools – Salesforce Opportunity Management, Reports, and Dashboards.
• Exposure and understanding of the industrial processes - Power Plant, Water, Metals & Minerals, Oil & Gas, Pulp Paper, and Utilities.

More about us

ABB's Measurement & Analytics division is among the world's leading manufacturers and suppliers of smart instrumentation and analyzers. With thousands of experts around the world and high-performance digital technology, ABB's team is dedicated to making measurement easy for its industrial and energy customers to let them operate more efficiently and profitably. We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com.It has come to our attention that the name of ABB is being used for asking candidates to make payments for job opportunities (interviews, offers). Please be advised that ABB makes no such requests. All our open positions are made available on our career portal for all fitting the criteria to apply. ABB does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals/entities in connection to recruitment with ABB, even if is claimed that the money is refundable. ABB is not liable for such transactions. For current open positions you can visit our career website https://global.abb/group/en/careers and apply. Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning. Work model: on site #LI-onsite