Senior Service Sales Specialist

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

You will be working as Service Sales Engineer and will be the part of Motion business area for Service division based in Cairo, Egypt. In this role you will be responsible for sales of products/systems/services within a designated market in accordance with strategy, achieving both qualitative and quantitative sales targets in a profitable way: order growth, revenues, profitability, market share and customer satisfaction, building long term customer relationships and managing resolution to specific customer needs and issues, identifying and developing sales opportunities

Your responsibilities

• Selling products/systems/services to customers, focusing on volume, mix and profitability targets for assigned divisions
• Establishing and maintaining effective customer relationships to understand customer needs, promote customer understanding of full product/systems/ services offering and aligning to provide a solution
• Ensuring a positive customer experience throughout the sales process, preparing sales plans using company tools, performing regular status reviews and proposing recovery plan(s) in cases of potential order shortfalls
• Creating added value for the customer and ABB and ensuring the successful outcome of transactions, contracts and proposals by using effective sales techniques and communicating details in accordance with ABB offering and strategy (delivery time, payments, and general terms and conditions)
• Ensuring efficient marketing activities and value proposition to customers, identifying and driving the development of new market opportunities in the designated market and ensuring know-how sharing and cross-collaboration
• Managing administrative procedures in sales processes and supporting collection and project management activities when needed
• Preparing offers in coordination with the bid and proposal department and/or the marketing manager, ensuring appropriate technical and financial aspects of offers, including prices and trading conditions

Your background

• Bachelor’s Degree in Electrical, or Mechatronics Engineering
• Minimum 6 to 8 years of experience in service sales.
• Strong understanding to the nature of motion service industry
• Experience in sales management Is required
• Fluency in English & Arabic languages is

Benefits

• Retirement plan

More about us

ABB Motion Services serve customers around the globe with innovative services to maximize performance, uptime and energy efficiency throughout the lifetime of electrical motion solutions. Electrical motion is applied everywhere in industries, cities, infrastructure and transportation and is a cornerstone of the energy revolution. Our people and culture are the foundation of our success. We drive innovations through digitalization and make the difference for our customers and partners every day. ABB Motion keeps the world turning, while saving energy every day Work model: on site #LI-onsite