Senior Support Services BDM

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

As a Support Services BDM (Business Development Manager), you will be responsible for the sales of One Care service agreements as part of the sale of the motor/drive systems delivered by ABB in various industries. These services agreements, depending on the customer, can deliver outcomes such as Downtime risk reduction, Maintenance cost reduction, knowledge flight risk reduction, etc. The achievement of these outcomes requires the alignment of a customer’s business objectives, their successful adoption of OneCare deliverables purchased and execution of those deliverables. As part of a Global organization, you will be working in partnership with ABB’s System Drives sales organization to ensure that a properly tailored services agreement is sold as part of each system sale. You will also partner with the Motion Services sales organization to ensure that each services agreement opportunity is moving along the sales funnel through your direct efforts, those of Territory account managers and driven to a successful conclusion. As part of a Global organization, you will be working in partnership with ABB’s System Drives sales organization to ensure that a properly tailored services agreement is sold as part of each system sale. You will also partner with the Motion Services sales organization to ensure that each services agreement opportunity is moving along the sales funnel through your direct efforts, those of Territory account managers and driven to a successful conclusion. Continuous communication with the Motion Services portfolio and delivery organizations will be very important to ensure proposals properly align ABB’s capabilities with outcomes valued by customers. As a successful candidate you are technically inclined, with an understanding of how ABB support services can positively impact results for customers. You have demonstrated experience in the execution of consultative sales cycles in Industrial customers and effective engagement of the different personas involved in a service agreement purchasing decision. Being collaborative is a must, as you will manage an opportunity pipeline and determine which efforts you need to personally execute, and which ones can be managed by other members of the Sales Team. ABB stakeholders will listen to your thoughts on how our offerings should evolve to exceed customer expectations. Regional Sales Directors will also work with you to understand how their teams can collaborate with you more effectively.

This position reports to

VP - Service Sales

Your responsibilities

• Understand pipeline of system sales opportunities that are supportable by One Care service agreements
• Match customer applications with One Care agreement proposals that help customers reach desired outcomes
• Achieve assigned sales quota by personal engagement with customers and through supporting regional sales teams
• Provide feedback to Portfolio, Operations, and other Motion Services teams as to how well our offering align with customer needs and desired outcomes

Your background

• Bachelor’s degree with at least 12 years relevant experience within a complex business environment required
• Strong analytical, communication and leadership skills required
• Travel up to 50% required
• Prior experience in the sales of recurring revenue service agreements to industrial customers highly preferred
• Candidates must already have a work authorization that would permit them to work for ABB in the US

Benefits

• Retirement plan
• Life insurance
• Disability insurance
• Wellbeing program
• Healthcare plan

More about us

ABB Motion Services serve customers around the globe with innovative services to maximize performance, uptime and energy efficiency throughout the lifetime of electrical motion solutions. Electrical motion is applied everywhere in industries, cities, infrastructure and transportation and is a cornerstone of the energy revolution. Our people and culture are the foundation of our success. We drive innovations through digitalization and make the difference for our customers and partners every day. ABB Motion keeps the world turning, while saving energy every day. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [email protected] Resumes and applications will not be accepted in this manner. #LI-Hybrid