Service Contract Manager

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

ABB Marine & Ports is transforming the industry through electrical, digital and connected solutions. Our innovative technologies are redefining the future, bringing new levels of reliability, efficiency and sustainability to shipping while making our ports and terminals safer, greener and more productive. You will be part of ABB Marine and Ports in Västerås. ABB’s business for crane systems assists ports and shipping companies to transfer containers in a reliable, quick and cost-efficient way. Marine & Ports is specialized in advanced automation and information systems for motion control of all types of container cranes. We are the leading supplier of crane systems and are active worldwide.

Your responsibilities

• Responsible for selling and following up service contracts to global customers.
• Working closely with local ABB units globally.
• Planning and organizing resources to support the customer needs.
• Organizing customer follow up meetings and prioritization internal meetings.
• Budget responsibility for Service contracts, sales goals, etc.
• Responsible for scheduling and follow ups with Marine & Ports on-call team and call center.
• Supporting Service sales organization.

Your background

• Bachelor’s degree (or above) in engineering is needed.
• Since you will work in a global company, you need to master Swedish and English in both speech and writing.
• At least 2 years of experience in sales roles.
• Having customer centric mindset, teamwork spirit and striving for excellence skills required.
• Comfortable with close customer communication.
• Driven person able to work independently and taking own initiatives.
• Driven person with good initiative and a strong will to learn new things and grow.
• A good knowledge in ERP system (SAP) is preferred.

More about us

Bring your very own sense of pride and purpose as you help us drive forward the Fourth Industrial Revolution – creating a sustainable future for our planet, and your career. Join ABB and harness the power of our diverse global network, as you collaborate with and learn from our world-class teams. Above all, challenge yourself every day. Let’s write the future, together. Recruiting Manager (Davide Erba, +4621-32 46 81) will answer your questions about the position. Union representatives – Sveriges Ingenjörer: (Mikael Blomqvist, +4621-34 21 48), Unionen: (Krista Andersson, +4621-34 02 85), Ledarna: (Leif Öhrberg, +4621-34 23 25). All other questions can be directed to Talent Partner (Sara Vestin, +4690-17 68 00). We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com.