Service Coordinator

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

You will provide vital help to the E-mobility entity in Belgium to meet business needs efficiently and effectively, boosting customer satisfaction by performing all tasks to high quality standards, in line with relevant processes and guidelines. Working with customers to ensure our products and systems provide maximum performance, our Service teams solve a wide variety of key industrial challenges. We increase productivity and reliability, lengthen product life span and improve safety. Critically, we also reduce costs, energy consumption and emissions.

Your responsibilities

• Overseeing the delivery of services from external providers in line with service level agreements
• Evaluating supplier performance and reporting areas for improvement
• Helping to implement relevant policies and procedures and contributing to regular reviews
• Coordinate your team to determine the optimal and most cost-effective solutions to meet customer needs
• Supervising meetings, product presentations and negotiations

Your background

• 2 or more years of experience in an industrial environment working as planner with knowledge or interest in electronics in a B2B market
• Training of specific tools is foreseen ,knowledge of Microsoft Office is mandatory
• A collaborative, solution-focused approach and strong written and spoken communication skills
• Fluent speaking of both national languages is requested.
• Current work location is Zaventem, working from home is possible

More about us

ABB E-mobility is a world leader in EV charging technology with a strong R&D pipeline and an unparalleled global reach. With our robust product portfolio of innovative holistic solutions – from grid to charge point and domestic installations to large fleet depots – we are actively enabling the future of e-mobility, not just predicting it. The exciting developments within this sector perfectly align with our Mission to Zero initiative, aiming to support cleaner and greener communities for all We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.