This role is the tactical interface to business and service delivery management and so takes full accountability for delivering IS Infrastructure Cloud services. In this role you will be accountable for the end-to-end services, the whole fast paced lifecycle of the IS Infrastructure Cloud solutions, the increase of speed to market with appropriate service portfolio extension and the quality and the operational vendor management of those services. You will also be responsible to create the service roadmap aligned with the vision and business requirements. Has a visible and expert leadership in the service line in the further development and effective implementation of services planning and continuous improvement strategies, optimizing the development of commercial effectiveness of the service. The service owner will interact both with customers and with any key partner or 3rd party who provides a service in their area of responsibility. This role also plays a key part in negotiating (and this is the right term) the cost of the services and the SLA’s and OLA’s with the customer. Is accountable of the IS compliance of the IS solutions and applications in scope of the service line.
It is our mission in IS to harness the power of information technology to deliver valuable, reliable and competitive IS services for ABB. If you have a strong technical and analytical mind and the drive to help us stay ahead of the competition, you are the one we are looking for. We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. Work model: hybrid #LI-hybrid
ABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, ABB pushes the boundaries of technology to drive performance to new levels. With a history of excellence stretching back more than 130 years, ...