Service Sales Engineer

ABB

2.9

(7)

Doha, Qatar

Why you should apply for a job to ABB:

  • We focus on the areas where we can make the biggest impact: reducing carbon emissions, preserving resources and promoting social progress.
  • ABB has flexible work options depending on job compatibility without compromising customer service or impacting colleagues.
  • ABB has launched a gender-neutral global parental leave program granting 12 weeks of paid leave for primary caregivers.
  • #88882503

    Position summary

    rvIS (the approved Service database) with the changes made at site, utilizing IB database to understand the existing installed base (IB), identifying and developing sales opportunities for service products and solutions for penetrating the existing IB/new IBs in the market Focusing on the entire service portfolio to secure profit for assigned business/product groups, generating service sales leads and developing new market opportunities by utilizing market trend information, identifying and exploring potential new service portfolios and taking a one ABB approach to leverage other colleagues' portfolios Establishing long term customer relationships by understanding customer requirements and applicable regulations and demonstrating in-depth technical service product/solutions knowledge to promote Life Cycle Management (LCM), registering customer feedback and ensuring customer satisfaction throughout the sales process Planning and performing the right number of weekly sales visits, reporting them on CRM, reporting leads/opportunities, managing and updating pipeline in CRM, selling entire service product portfolio to expand ABB footprint in the designated areas, charting out and monitoring sales proposals, tenders and following up proposal statistics Preparing ABB's service offerings based on customer need and in coordination with the local Service Sales Manager and/or Service Manager, communicating contract details in accordance with ABB offering and strategy, managing administrative sales processes Acting as a marketer/salesperson of ABB's service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings), translating the needs of customer into relevant ABB service offerings and solutions Contributing to risk assessments related to price and quality, registering required information into the appropriate customer database, ensuring technical reliability, safety and cost-effective solutions to satisfy customer's needs, complying with health and safety directives
    Qualifications for the role

    • Bachelor's degree - Bachelor of Engineering
    • 5 to 7 years of proven relevant experience
    • Fluency in English language is mandatory

    Benefits

    • Retirement plan

    More about us

    ABB's Electrification business is responsible for the go-to-market strategy and generating profitable growth for the Electrification Business Area. Our 10,000 strong commercial team represents the portfolio of all Electrification Business Area Divisions in over 100 countries. Our unmatched domain expertise across key industry verticals and channels combined with our truly global footprint makes us able to deliver extraordinary business results, supporting our customers with solutions which address their current needs, whilst considering the future emerging trends such as Urbanization, Digitalization and Shift to Electricity and Sustainable Energy. Work model: on site #LI-onsite

    Why you should apply for a job to ABB:

  • We focus on the areas where we can make the biggest impact: reducing carbon emissions, preserving resources and promoting social progress.
  • ABB has flexible work options depending on job compatibility without compromising customer service or impacting colleagues.
  • ABB has launched a gender-neutral global parental leave program granting 12 weeks of paid leave for primary caregivers.