Service Sales Specialist

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You will be working as Service Sales Specialist and will be reporting to Service Sales Manager and will be a part of Robotics & Discrete Automation Business for Service & Digital Platform division, located in Faridabad, India. In this role you will be responsible for implementing and operationalize the Marketing and Sales processes, sales support infrastructure, market intelligence and sales training in the dedicated area of responsibility. Applying operational excellence methodologies and providing solutions and services in the Lead Business multi-countries or local LSOs.

Your responsibilities

• Collecting sales leads and market information from customers and ensuring regular customer visits
• Meeting new customers and managing the existing customers
• Approaching customers for sale and/or renewal of annual AMC contracts.
• Understanding the customer needs and prepare suitable offers as per company policies
• Having coordination with service team in getting more service enquiries which will ensure assured contract renewals
• Submitting order, collecting & revenue forecasting to management. Working rigorously on fulfilling monthly targets and collecting of outstanding dues in time

Your background

• Required minimum Diploma/Degree in Electrical/Electro-mech discipline
• Minimum 3 years’ experience in service sales functions and strong desire to travel
• Having robotics technical knowledge
• Knowledge of MS Word, Excel, PowerPoint and having excellent verbal communication skills in English and Hindi.
• Excellent organization skills detail Oriented and having customer Service background highly desirable
• Ability to work with little or no supervision. Should have knowledge of SFDC and SAP basic usage

More about us

ABB Robotics & Discrete Automation is a pioneer in robotics, machine automation and digital services, providing innovative solutions for a diverse range of industries, from automotive to electronics to logistics. As one of the world’s leading robotics and machine automation suppliers, we have shipped over 500,000 robot solutions. We help our customers of all sizes to increase productivity, flexibility and simplicity and to improve output quality. We support their transition towards the connected and collaborative factory of the future. ABB Robotics & Discrete Automation employs more than 11,000 people at over 100 locations in more than 53 countries. www.abb.com/robotics We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. It has come to our attention that the name of ABB is being used for asking candidates to make payments for job opportunities (interviews, offers). Please be advised that ABB makes no such requests. All our open positions are made available on our career portal for all fitting the criteria to apply. ABB does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection to recruitment with ABB, even if is claimed that the money is refundable. ABB is not liable for such transactions. For current open positions you can visit our career website https://global.abb/group/en/careers and apply. Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning. Work model: on site #LI-onsite