Service Sales Specialist

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

As a Service Sales Specialist, you will be responsible for driving service sales process in collaboration with the Service Sales Manager and/or Service Manager. Generating service sales opportunities and secure profitable sales within the designated area(s). Reporting to Service Sales Manager (or) Service Manager, you will be focusing on installed base penetration (IB) and sell the entire Service product portfolio in collaboration with other ABB service units. Building long term customer relationships and ensure immediate response to specific customer needs and issues.

This position reports to

Service Manager

Your responsibilities

• Penetrating IB, promotes various upgrade, retrofit and value add solutions to the benefit of the customer and ABB. Understanding the channel strategy and the establishment of related prices and prepares sales plans, reviews them, and proposes recovery plan(s) when needed
• Utilizing ServIS to understand the existing installed base (IB) and identifies and develops sales opportunities for service products and solutions to penetrate the existing IB/new IBs in the market
• Generating service sales leads and develops new market opportunities by utilizing market trend information, identifying, and exploring potential new service portfolios. Taking a One ABB approach to leverage other colleagues’ portfolios
• Establishing long term customer relationships by understanding customer requirements and applicable regulations and demonstrating in-depth technical service product/solutions knowledge to promote Life Cycle Management (LCM)
• Selling entire service product portfolio to expand ABB footprint in the designated area(s). Charting out and monitors sales proposals, tenders and follows up proposal statistics
• Acting as a marketer/salesperson of ABB’s service products and solutions during marketing activities (trade fairs, exhibitions, conferences, customer meetings). Translating the needs of customer into relevant ABB Service offerings and solutions
• Contributing to risk assessments related to price and quality. Registering required information into the appropriate customer database. Ensures technical reliability, safety, and cost-effective solutions to satisfy customer’s needs. Complying with health and safety directives

Your background

• Bachelor’s degree in engineering or related fields, prefer in major electrical or mechanical
• 2 – 5 years experiences in industrial Services Sales or other services related fields
• Ability to plan sales order for each customer accounts
• Have the own car and able to work full time in Rayong or Saraburi

Benefits

• Life insurance
• Accident insurance
• Flexible work practices
• Employee Assistance Program
• Paid Parental leave (gender neutral)

More about us

ABB Motion Services serve customers around the globe with innovative services to maximize performance, uptime, and energy efficiency throughout the lifetime of electrical motion solutions. Electrical motion is applied everywhere in industries, cities, infrastructure, and transportation and is a cornerstone of the energy revolution. Our people and culture are the foundation of our success. We drive innovations through digitalization and make the difference for our customers and partners every day. ABB Motion keeps the world turning, while saving energy every day. We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. Recruitment Agencies please be aware that this role is being managed by the internal ABB Talent team directly. We will reach out to our preferred agency partners should we require support. Your adherence to our process is appreciated Work model: hybrid #LI-hybrid