Strategic Account Manager (m/f/d)




Multiple Locations


Position summary

Strategic Account Manager (m/f/d)

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

In this challenging position, your main task is to maintain close and trusting customer relationships and to develop them strategically, continuously and sustainably in all business areas of the customers. Furthermore, you will act as the first point of contact for your accounts in all matters and ensure seamless support of the accounts with the involved teams and sales management. We rely on your knowledge in sales or account management, as well as your expertise in dealing with customers. Join our motivated team, be part of the energy efficiency movement and ensure that the share of highly efficient and sustainable ABB technology continues to grow. Does this sound like an exciting task for you? Then we look forward to receiving your application!

This position reports to

Business Manager - Commercial & Portfolio

Your responsibilities

  • Creating a comprehensive understanding of the needs and requirements of the customers
  • Inquiry analysis, ensuring proposal preparation, proposal tracking and sales-specific controlling
  • Create and manage an account plan to develop potential with the customer and present ABB's overall portfolio
  • Analyze customer requirements, search for solutions in close cooperation with the involved departments or teams and build up and support the account customer on different management levels
  • Strategic support in proposal preparation, coordination and execution of technical problem solving
  • Continuous development of existing tools and new tools to be implemented
  • Ensure that the right products/systems and services are offered to customers in a timely manner
  • Analysis of customer competition, resulting in development of strategies and tactics
  • Lead negotiations (https://e.g. order negotiations, framework agreements) with the sales team at the customer's site
  • Regular reporting on the account

Your background

  • Successfully completed technical studies, preferably in the field of electrical or mechanical engineering
  • Several years (at least 5 years) of professional experience in sales or account management
  • Knowledge of electrical engineering and automation technology
  • Experienced in dealing with customers, especially in establishing contacts at higher management levels
  • Strong negotiation skills
  • Good knowledge of MS Office and Sales Force
  • Fluent in German and English, both written and spoken
  • Willingness to travel in Germany, Europe; occasionally also global


  • Flexible work practices
  • Canteen
  • Wellbeing program
  • Employee Assistance Program
  • Retirement plan

More about us

We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website Work model: hybrid #LI-hybrid ABB is able to offer you an interesting role within a highly motivated team, together with open communication structures. We will equip you with the skills needed to complete your managerial tasks as quickly and successfully as possible. For this purpose numerous instruments are available to you. Our corporate and management culture is shaped by values that are also guidelines for operational and strategic work. Individual development plans with targeted training measures enable you to continuously expand your competencies. ABB offers an attractive working environment at all stages of your life - including policies for sabbaticals and home office, as well as support in taking care of children or family members. Interested in joining our team? We are looking forward to receiving your complete application through our online tool. In the case of equal suitability, people with severe disabilities and their equals are given preference. ABB AG Your contact is: ABB PersonalDirekt +49 (0) 621 381 3500 ABB Data Privacy Statement:

Why you should apply for a job to ABB:

  • 4/5 in overall job satisfaction

  • Ratings are based on anonymous reviews by Fairygodboss members.
  • We focus on the areas where we can make the biggest impact: reducing carbon emissions, preserving resources and promoting social progress.

  • ABB has flexible work options depending on job compatibility without compromising customer service or impacting colleagues.

  • ABB has launched a gender-neutral global parental leave program granting 12 weeks of paid leave for primary caregivers.