Support Services Specialist

ABB

2.9

(7)

Byhalia, MS

Why you should apply for a job to ABB:

  • We focus on the areas where we can make the biggest impact: reducing carbon emissions, preserving resources and promoting social progress.
  • ABB has flexible work options depending on job compatibility without compromising customer service or impacting colleagues.
  • ABB has launched a gender-neutral global parental leave program granting 12 weeks of paid leave for primary caregivers.
  • #90360324

    Position summary

    t support services.
    This position reports to

    Facility Manager
    Your responsibilities

    • Provides service(s) in various administrative areas (including IT, HR, Finance, and other administrative areas) to the relevant business(es) to meet current needs, identify performance gaps, and address emerging requirements

    • Performs tasks with a focus on high quality to ensure customer satisfaction

    • Oversees the delivery of services by external providers in line with Service Level Agreements (SLAs) and reports any shortcomings and areas of improvement

    • Develops training materials, FAQs, and other resources for training specific to location/business-specific administrative needs and provides effective support

    • Analyze, track and report data from labor management system

    • Ensures adherence to the collaboration objectives of the team to maximize results for ABB

    • Leads their development journey by seeking knowledge and learning opportunities within the team

    • Manages relationships with stakeholders in their own area of responsibility and ensures alignment

    • Demonstrates ABB's core values and organization safety and integrity standards and acts accordingly

    • Implements and ensures compliance with the ABB code of conduct, global and local standards, tools, policies, and processes in their assigned area

    • Ensures adherence to all relevant internal and statutory regulations and policies

    • Ensures integrity and compliance with ABB values and ethics in all activities

    • Demonstrates an understanding of Health, Safety, and Environment (HSE) terms, concept application, reporting, and risks

    Your background

    • Associate or Bachelors degree in business or related field preferred with 0-2 years experience OR High School Diploma with 5 plus years of experience

    • A strong sense for service, customer-focused mindset and willpower that contribute to our future success

    • Must be able to execute complex tasks with minimal supervision

    • A high level of self-motivation, curiosity and desire to learn about new technologies

    • A collaborative, solutions-oriented approach and strong communication skills

    • Excellent knowledge of Microsoft Applications (Word, Excel, PowerPoint, Outlook, Office 365)

    • Candidates must already have a work authorization that would permit them to work for ABB in the US

    Benefits

    • Retirement plan
    • Life insurance
    • Disability insurance
    • Wellbeing program
    • Healthcare plan

    More about us

    ABB Installation Products Division (formerly Thomas&Betts),is the number one manufacturer of electrification products in North America with a 125-year history of providing innovation and customer- focused solutions for connecting and protecting electrical systems, as well as a unique differentiated medium voltage offering. Our products are used all around you, every day - orbiting the earth, working on Mars, on the fastest trains we ride, in the fastest cars of the world, crossing oceans, in factories producing your food, in the tallest buildings of the world, in the most modern hotels and in the walls of your home. With a portfolio of more than 200,000 products marketed under more than 38 premium brand names, our Division offerings are found wherever electricity is used. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website https://www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [email protected]. Resumes and applications will not be accepted in this manner.

    Why you should apply for a job to ABB:

  • We focus on the areas where we can make the biggest impact: reducing carbon emissions, preserving resources and promoting social progress.
  • ABB has flexible work options depending on job compatibility without compromising customer service or impacting colleagues.
  • ABB has launched a gender-neutral global parental leave program granting 12 weeks of paid leave for primary caregivers.