Technical Training and Development Manager

ncies, skills, and ability to support and grow the technical attributes of our technical field service employees. This role will collaborate with current technical training operations stakeholders throughout the business to ensure a systematic approach to identifying and fulfilling training needs. Ensure the effective execution of internal and external technical training related to equipment, products and / or services.

This position reports to

Operations Manager

Your responsibilities

• Design and deliver all systems learning and development solutions.
• Communicate with internal employees and managers to discuss with them the technical issues they all are facing.
• Identify the level of knowledge and experience that field service personnel have and create appropriate programs designed to develop the necessary skills to target and reduce gaps.
• Lead training through in-person classes or online instruction.
• Develop training manuals that target tangible results.
• Assess employees’ skills, performance, and productivity to identify areas of improvement.
• Ensure that training materials and programs are current, accurate, and effective.
• Formulate technical training needs to ensure that training solutions are proactive and support the strategic direction.
• Teach training methods and skills to instructors and supervisors.
• Evaluate the effectiveness of training programs and instructors.
• Build network internally and externally for exchange of information, best practices and lessons learned.
• Provide support and technical advice to colleagues in specific areas of expertise.
• Support technical reviews and participates in core technical meetings.

Your background

• Bachelor’s degree in Engineering with a major in Electrical, Electro Mechanical or Computer engineering from an accredited institution.
• 12+ years of experience in field services, power delivery, technical training, or related experience.
• Ability to read, correctly interpret, and apply electrical one-lines, schematics, and instruction manuals.
• Knowledge of electrical distribution, power electronics, or control system design.
• Familiarity with NFPA 70E.
• Support HSE trainings: Electrical training programs, LOTO programs and implementation, fall protection, and other topics.
• Ability to train, mentor and evaluate personnel, for the purpose of providing internal and external training.
• Candidates must already have a work authorization that would permit them to work for ABB in the US.

Benefits

• Retirement plan
• Life insurance
• Disability insurance
• Healthcare plan
• Wellbeing program

More about us

ABB Electrification Services empowers smarter business operations by connecting equipment, software, and services to protect, control, and optimize assets within electrical infrastructures. Across multiple energy-intensive industries, the business provides customers with end-to-end product and service solutions that help ensure the reliability and protection of their electrical infrastructure. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website https://www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_https://20.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_https://formattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 https://A.M. - 5:00 https://P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@https://abb.com. Resumes and applications will not be accepted in this manner. #LI-ONSITE