Trade & Transportation & Order Fulfillment Manager

ABB

2.9

(7)

Cleveland, OH

Why you should apply for a job to ABB:

  • We focus on the areas where we can make the biggest impact: reducing carbon emissions, preserving resources and promoting social progress.
  • ABB has flexible work options depending on job compatibility without compromising customer service or impacting colleagues.
  • ABB has launched a gender-neutral global parental leave program granting 12 weeks of paid leave for primary caregivers.
  • #91101122

    Position summary

    related assistance), and will oversee internal order fulfillment processes, definition, implementation and execution to achieve target levels of service quality, operational efficiency, and internal division satisfaction. In this role, you are responsible for Local Trade Compliance, covering Import and Export transactions and ensuring the proper handling of import duty expense and other customs related fees by ABB`s business operations.
    This position reports to

    Supplier Management
    Your responsibilities

    • Create, implement, monitor and review internal order fulfillment and customer support strategy

    • Define key targets (example OTD - On Time Delivery) and ensure these are achieved for the customer order fulfillment. Monitor and manage the performance delivery of Team via frequent KPI (Key Performance Indicators) supported reviews

    • Achieve cost reductions through the implementation and use of Trade preference Agreements; Duty Drawback; Bonded warehouses; etc

    • Develop, implement and maintain customer support processes. Participate in customer support related development projects (example, tools, competences, resources) Ensure the resolution of internal division issues (example, order, payment) by coordinating with pricing, Operations, Supply Chain Management, and other internal and/or external teams

    • Create, maintain and implement written Local Import and Export compliance procedures as directed by the CTCO and GTOM and RTOM and in accordance with Group policy and requirements

    • Ensure local procedures are established and responsibilities assigned for accurate HTS and ECCN (Export Control Classification Number) classification of all import and exported products/technology with respect to relevant national regulations. Control procedures for screening all proposed exports with respect to relevant export control requirements. Advise senior management of the status of the import and export compliance program as well as relevant changes in import/export laws and regulations

    • Ensure compliance of shipping with all local and global regulations, whilst optimizing the distribution network and customs procedures and taking full advantage of possible free trade benefits

    • Lead the administration of SAP GTS (Global Trade Services) Compliance System deployed by the organization to support the trade compliance process. Advise in house legal counsel; appropriate senior management; and CTCO of any suspected export control violation

    • Ensure division orders are placed with properly approved discount. Ensure timely issue of invoices for revenue generation. Identify and closely follow up on the issues relating to credit

    • Recommend appropriate solution for special customer requests and coordinate with related teams to ensure the complete handling of the request (example resourcing, quotes, price lists, invoice) is in place

    • Ensure (with HR Manager support) that the area of responsibility is properly organized, staffed, skilled and directed. Coach, motivate and develop direct and indirect subordinates within HR (Human Resource) policies. Drive and ensure know-how sharing and cross collaboration

    Your background

    • Bachelor's degree Business Administration or Supply Chain or related field desired

    • 8 plus years of experience in some combination of import/export trade compliance, order fulfillment, or related areas preferred.

    • Experience with SAP, specifically with GTS preferred.

    • Intermediate/ Advanced skills in Excel

    • Candidates must already have a work authorization that would permit them to work for ABB in the US

    Benefits

    • Retirement plan
    • Life insurance
    • Disability insurance
    • Healthcare plan
    • Wellbeing program

    More about us

    ABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. The Process Automation (PA) business area (>$6B revenue in 2021, 22,000 employees), automates, electrifies and digitalizes some of the most complex industrial infrastructures on this planet. Through its five divisions, it serves customers in the energy, process and hybrid industries - from hydrocarbons, chemicals, water, mining, minerals, pulp & paper to marine and ports, and many more. PA stands at the heart of some of the most important shifts in society, helping the energy-intense industries to safer, smarter and more sustainable operations to enable a prosperous, low-carbon society. For more information on PA, refer to https://global.abb/group/en/investors/strategy-events/pa-capital-markets-day-2022 We look forward to receiving your application. If you want to discover more about ABB, take another look at our website https://www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [email protected]. Resumes and applications will not be accepted in this manner. myBenefitsABB.com

    Why you should apply for a job to ABB:

  • We focus on the areas where we can make the biggest impact: reducing carbon emissions, preserving resources and promoting social progress.
  • ABB has flexible work options depending on job compatibility without compromising customer service or impacting colleagues.
  • ABB has launched a gender-neutral global parental leave program granting 12 weeks of paid leave for primary caregivers.