Tag Support Specialist

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com. 

In today’s business environment, growth isn’t just about building value—it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model—one that's anchored around the customer and propelled by intelligence to deliver outstanding experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients—by harnessing talent, data and intelligence to redefine their operating models. 

Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights. 

Responsibilities

• Work collaboratively with the sales team and Advertising partner’s when issues occur in their technical setup of advertising solutions – to review and identify issues and propose solutions 

• Provide support to Advertisers experiencing issues with technical setup and operation of their advertising solution on the social media platform 

• Maintain a knowledge store of common issues and FAQ’s to facilitate fast resolution of technical issues for Advertisers  

• Suggest and implement ways to reduce technical set up issues and improve speed of Advertising solution setup 

• Tag Troubleshooting: Conversion, Retargeting, Dynamic Retargeting, Tag Manager, Analytics 

• Tag implementation, creating, validating and testing custom tags through GTM   

• Audit existing set-up and recommend best practices based on implementation including Events, etc.  

• Identify and recommend goals and set these up within tools like Google Analytics   

This is a Hybrid role working out of the Atlanta, GA office.

Basic Qualifications:

• Minimum 2 years of experience with online advertising products and with (Google) Analytics & (Google) Tag Manager  

Preferred Qualifications:

• Bachelors Degree

• Hands on experience with Google Measurement Protocol or other similar relevant technology set  

• Experience of enhanced e-commerce solutions such as Shopify, BigCommerce, WooCommerce  

• HTTP/PHP skills, familiarity with WEB services and HTML, CSS, JavaScript   

• Excellent Analytical skills, problem solving mindset

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in Albany County, NY, California, Colorado, New York City or Washington as set forth below.

Information on benefits is here.

Role Location                              Annual Salary Range

California                                      $54,500 to $131,300

Colorado                                       $54,500 to $113,400

New York - Albany                      $50,500 to $105,000

New York City                              $63,100 to $131,300

Washington                                  $58,100 to $120,800

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