Dir, Talent Acquisition

Accolade, Inc.

Plymouth Meeting, PA


Position summary

About Accolade
Accolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live their healthiest life. Accolade solutions combine virtual primary care, mental health support and expert medical opinion services with intelligent technology and best-in-class care navigation. Accolade’s Personalized Healthcare approach puts humanity back in healthcare by building relationships that connect people and their families to the right care at the right time to improve outcomes, lower costs and deliver consumer satisfaction. Accolade consistently receives consumer satisfaction ratings over 90%. For more information, visit accolade.com.

Role overview

At Accolade, we know that our employees are our competitive advantage, and the attraction of the right people is critical to our continued success. The Director of Talent Acquisition, reporting to the Chief Human Resources Officer, plays a critical role in this effort and is responsible for establishing and executing talent acquisition programs to strengthen Accolade’s capabilities in attracting, assessing, and selecting the right talent to meet current and future business needs.   

The ideal candidate will be a have expertise leading a team of Talent Acquisition partners and coordinators to meet company-wide hiring goals in a high growth industry. The Director of Talent Acquisition serves as a member of the People and Culture (P&C) leadership team and will be called upon to be leader across the P&C function.

A day in the life…

  • Drive the end-to-end process of the recruiting lifecycle ensuring a great candidate and manager experience
  • Provide thoughtful leadership regarding the use of Technology to drive scale, efficiency, and innovation throughout the recruiting lifecycle
  • Utilize data/analytics to influence workforce strategy in a variety of categories including job locations, sourcing strategy, as well as understanding the overall employee lifecycle from acquisition, on-boarding, and performance
  • Implement scorecards, KPI’s to view overall effectiveness of the function
  • Drive a variety of sourcing strategies to ensure Accolade achieves their business results including sourcing early career candidates, diverse candidates and candidates with healthcare expertise
  • Lead, manage, and develop the recruiting team to drive outstanding results for the business

What we are looking for…

  • 10 years of Talent Acquisition, Recruiting, or related experience; minimum of 5 years of leadership experience
  • Demonstrated success in managing and recruiting for both high volume seasonal hiring and niche roles in a fast-growth company
  • Experience with Applicant Tracking Technologies with Workday preferred
  • Experience in building workforce/location strategies to build effective talent acquisition strategies
  • Be an active participant as part of the HR Leadership team for the firm contributing to all aspects of human capital strategies
  • Results Oriented: high energy, positive attitude, and drive to get things done
  • Collaboration: relates well with others, able to build strong relationships with stakeholders and leverages insights to guide critical business decisions, keep others informed of what is going on and asks for input and participates in meetings with leaders at all levels of the organization
  • Challenges the status quo stays current on trends and research and continually seeks new opportunities to apply different approaches to attract and hire the right people
  • Analytical: ability to generate and analyze accurate metrics, hard and soft data that regularly informs the work, and report to leadership. Works on complex issues where analysis of situations and data requires an in-depth evaluation of variable factors
  • Technology proficiency: social media savvy and experience in using multiple recruiting strategies and sources including advanced use of social networking sites, for passive and active candidate recruitment
  • +/- 25% Travel required


  • Thorough understanding of state and federal legal processes, requirements, and legislation
  • Experience brokering(overseeing) business agreements and contracts with recruiting vendors
  • Experience with skill development and organizational analysis framework
  • Excellent interpersonal, counseling and negotiation skills
  • Strong presentations skills

We strongly encourage you to be vaccinated against COVID-19.

What is important to us...

Creating an enduring company that is hyper-focused on our culture and making a meaningful impact in the lives of our employees, members and customers. The secret to our success is:

We find joy and purpose in serving others
Making a difference in our members’ and customers’ lives is what we do. Even when it’s hard, we do the right thing for the right reasons.

We are strong individually and together, we’re powerful
Trusting in our colleagues and embracing their different backgrounds and experiences enable us to solve tough problems in creative ways, having fun along the way.

We roll up our sleeves and get stuff done
Results motivate us. And we aren't afraid of the hard work or tough decisions needed to get us there.

We’re boldly and relentlessly reinventing healthcare
We're curious and act big -- not afraid to knock down barriers or take calculated risks to change the world, one person at a time.

Accolade is committed to being a company that embraces a hybrid work environment where employees can enjoy the best of both worlds - the flexibility to work from home and the opportunity to have a common place to connect, collaborate, and innovate with others in-person.  Our hybrid work model requires that employees who live within 40 miles of an Accolade office are required to be in the office for at least two days during the work week. Accolade will provide reasonable accommodation to qualified employees with disabilities or for a sincerely held religious belief.

Accolade is an Equal Opportunity and Affirmative Action Employer committed to advancing an inclusive environment for all qualified applicants and employees. We provide employment opportunities, without regard, to any legally protected status in accordance with applicable laws in the US. We are committed to help ensure you have a comfortable and positive interview experience. 

Accolade, Inc., PlushCare, Inc., and Accolade 2ndMD LLC will never ask you to pay to get a job. Anyone who does this is a scammer. Further, we will never send you a check and ask you to send on part of the money or buy gift cards with it. These are also scams. If you see or lose money to a job scam, report it to the Federal Trade Commission at ReportFraud.ftc.gov. You can also report it to your state attorney general.

To review our policy around data use, visit our Accolade Privacy Policy Page. All your information will be kept confidential according to EEO guidelines.


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About the company

Industry: Healthcare: Services

During the moments that matter in healthcare, your people need to be seen, heard and understood for who they are. Accolade is a Personalized Healthcare company that puts humanity back in healthcare for your employees by building relationships that connect them and their families to the right care at the right time. We deliver care that is personalized, guided by intelligent ...