#REF3060K
Review physical and electronic documents received on behalf of clients and creditors
Perform necessary actions such as scanning documents, updating client information, or submitting customer service requests
Fast-paced data entry using company database and other systems
Exercise discretion and independent judgment concerning matters of significance
Work various work streams throughout the day
Collaborate with multiple departments to keep client information up to date and correct
Follow protocol to ensure the protection of sensitive client information
Qualifications
Experience with computers and with the Microsoft product line (Word, Excel, Adobe, Outlook, etc)
Ability to multi-task and produce quality work
Adaptable to change in a fast-paced environment
Previous experience working in a remote (work from home) setting preferred
Previous customer service experience setting preferred
Additional Information
Achieve well-being with:
Hybrid and remote work opportunities
401(k) with employer match
Medical, dental, and vision with HSA and FSA
Competitive vacation and sick time off, as well as dedicated volunteer days
Access to wellness support through Employee Assistance Program, Virgin Pulse, Ginger Health Coaching, and fitness discounts
Up to $5,250 paid back to you on eligible education expenses
Pet insurance for your furry family members
Financial support in times of hardship with our Achieve Care Fund
A safe place to connect with other employees through our six employee resource groups
Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieve's Talent Acquisition leader.
Company Description
Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and an empathetic touch. We put people first and treat them like humans, not account numbers.