Manager Enterprise Resilience

pe the future of Cybersecurity at GM Financial, with the freedom to explore, the tools to build and the support to thrive.

About the role:

The Manager Enterprise Resilience is responsible for managing key components of GM Financial's Enterprise Resilience (ER) Program. This role advises the organization on resilience risk management by enabling risk-based decision-making and driving the transition to a more resilient operating environment.

The Manager Enterprise Resilience will have responsibility to lead all areas of ER including but not limited to Technology Resilience, Business Resilience, Operational Resilience, and Vendor Resilience. Additionally, this role will be responsible for developing strong working relationships and partnerships with internal and external groups to ensure the Enterprise Resilience migration program is operating effectively and efficiently.

RESPONSIBILITIES

In this role you will:

• Coordinate with senior Enterprise Resilience leaders to implement program direction and operational priorities.
• Develop and maintain departmental roadmaps, guidelines, technical requirements, and standards.
• Manage project assignments, delegate tasks, and ensure timely delivery of resilience initiatives.
• Prepare and update procedures, standards, and technical documentation to support program objectives.
• Communicate critical issues, remediation efforts, and program performance metrics to leadership.
• Participate in emergency response activities to address service disruptions and coordinate remediation efforts.
• Conduct periodic risk assessments and ensure compliance with resilience policies across technology, business, and third-party domains.
• Mentor and develop team members, including performance evaluations and corrective actions when necessary.

What makes you a dream candidate?

• Detail-oriented with strong analytical and problem-solving skills.
• Advanced knowledge of Business Continuity, Technology Resilience, Third-Party Risk, and Enterprise Resilience frameworks.
• Working knowledge of infrastructure design, management, and IT Service Management (ITSM) best practices.
• Working knowledge of management processes, including personnel administration, planning, and budgeting.
• Demonstrated success in project management and ability to make collaborative decisions.
• Ability to apply structured analysis methods to data for trend identification and business impact assessment.
• Strong communication skills, including clear writing, impactful presentations, and fostering open dialogue.
• Proficiency in technical writing and documentation tools such as Visio and Microsoft Office.
• Ability to stay current on resilience-related legislation, regulations, advisories, and events.
• Creative and innovative mindset with effective planning, time management, and negotiation skills.

QUALIFICATIONS

Experience

• High School Diploma or equivalent required
• Bachelor's Degree or equivalent experience preferred
• 6-8 years experience in large and complex business environments with a successful track record working directly with senior level management required
• 6-8 years Minimum of 4 years of experience in Risk Management, Business Continuity & Disaster Recovery, Third-Party Resilience, Legal Regulations, Program Development and Implementation, Project Management, Resilience Testing, Data Center Management required
• 2-4 years organizational leadership experience required

Licenses
• Professional certification(s) in the field of Information Technology or Disaster Recovery (for example DRCS, CBRITP, CBRM, CBCP, A+, or CISSP) preferred

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Our Culture: Our team members define and shape our culture. We have an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than. work - we thrive.

Compensation: Competitive salary and bonus eligibility.

Work Life Balance: Flexible hybrid work environment, 4-days a week in office.