#48702
changing the way we use technology to support our customers, dealers and business.
Responsibilities
JOB DUTIES
The PO acts proactively to consistently deliver on commitments with little supervision
Understand the vision, strategic priorities and goals of the organization, translating them into a roadmap of features and enhancements that provide remarkable customer experiences.
Influences others by creating a participative, empowered environment to gain acceptance of ideas or plans using appropriate interpersonal styles and methods
Measure product performance using key information, processes and systems to ensure accountability for achieving business results
Contribute to successful, continuous and on time delivery of product roadmaps, by identifying risks and developing and recommending mitigation strategies.
Lead the backlog prioritization of initiatives, aligning experiences across channels and touchpoints to ensure the best business results
Perform data analysis on key product metrics to quickly understand customer interaction and areas of opportunity
Identifies, evaluates and introduces new approaches/technology to use in product development
Explore alternative ways to view and solve problems to achieve results beyond what is required
Leverage innovation tools, creative processes, and diverse cross-functional experts to generate ideas
Focus on constantly improving processes, products, and services and exploring innovative ways to do the job
Create novel solutions with measurable value for existing and potential customers (internal or external)
Lead the high-level prioritization of initiatives, aligning experiences across channels and touchpoints to ensure the best business results.
Prepares product documents and provides stakeholders with the necessary product knowledge and technical expertise
Participate in the planning and features by combining customer needs and insights with quantifiable business cases to establish program roadmaps and strategies that are built on consensus and buy-in from senior leadership and key stakeholders.
Work with the Agile team to craft high quality customer-centric user stories that exceed customer expectations
Influence and nurture a team of indirect team members charged with implementing the product roadmap.
Identify optimization opportunities for continuous product improvement.
Conforms with all corporate policies and procedures.
Performs other duties as assigned.
Qualifications
What Makes You A Dream Candidate?
Working knowledge of risk management, loss control management and coordinating vendor relationships
Deep understanding of and experience in product management, software product lifecycle, roadmapping, and agile methodologies
Experience working within a matrix organization and collaborating with business stakeholders, user experience teams, project managers, developers, etc.
A proven track record of project execution, completing and shipping excellent products on time and on budget
Working knowledge of the Agile/SAFe Lean enterprise concepts and best practices and how they are applied in the workplace
Experience working within a matrix organization, collaborating with business stakeholders, user experience teams, project managers, product managers, developers and others
Skills
Strong analytical skills, with the ability to assemble and interpret data, create executive summaries and deliver business insights
Ability to dive into performance measurements with teams to help optimize and find key insights into performance
Ability to understand and explain complex issues and clearly identify and communicate the situation at a high level
Exceptional interpersonal, communication (verbal and written), cross-collaboration and team skills
Excellent skills creating and managing a roadmap of features and enhancements.
Ability to manage multiple projects simultaneously
Excellent oral/written communication skills.
Excellent persuasive and negotiation skills.
Excellent presentation skills.
Salesforce experience a plus.
Education
High School Diploma or equivalent required
Bachelor's Degree or additional equivalent work or military experience preferred
Experience
4-6 years experience as a Product Owner/Manager on an Agile Scrum team required
Licenses
Agile Certification (PSPO or CSP-PO or POPM/APM) required
Advanced Agile Certification preferred
What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.
Compensation: Competitive pay and bonus eligibility
Work Life Balance: Flexible hybrid work environment, 2-days a week in office
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