Regulatory Compliance Examination Manager

ial, our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.

Our Purpose: We pioneer the innovations that move and connect people to what matters.

RESPONSIBILITIES

About the Role:

The Regulatory Compliance Examination Manager leads and supervises the compliance examination team in executing state and federal regulatory examinations, audits, and related compliance activities. This role ensures examination processes are efficient, accurate, and aligned with applicable laws, regulations, and company policies. The Manager serves as the primary escalation point for complex issues, oversees workflow and resource allocation, and drives continuous improvement. Reporting directly to the AVP State and Federal Examinations, this position collaborates closely with Legal, Internal Audit, Risk Management, business units, and external regulators to strengthen the organization's compliance posture and mitigate regulatory risk.

In this role you will:

• Supervise, coach, and develop a team of regulatory compliance specialists and senior specialists, including performance management and professional development.
• Assess training needs and implement compliance education programs for team members and stakeholders.
• Oversee end-to-end processes for state and federal regulatory examinations, ensuring timely and accurate responses to inquiries and audit requests.
• Act as primary point of contact for regulators.
• Review and approve substantive written responses to regulatory and audit requests for clarity, accuracy, and alignment with company standards.
• Drive strategic initiatives to strengthen compliance posture and proactively mitigate regulatory risks.
• Lead regulatory change impact assessments and implement necessary process updates.
• Support AVP in strategic planning, risk assessment, and compliance initiatives.
• Assign and prioritize team workload, monitor progress, and ensure deadlines are met.
• Identify and implement process improvements to enhance efficiency and effectiveness of examination functions.
• Champion system enhancements and automation initiatives to streamline workflows.
• Track and report metrics related to examination outcomes, timeliness, and quality.
• Develop dashboards for trend analysis and remediation progress reporting to senior leadership.
• Foster open communication and collaboration within the team and across functions, including Legal, Internal Audit, Risk Management, and business units.
• Participate in or lead special projects, system enhancements, or procedural changes related to regulatory compliance.

QUALIFICATIONS

What makes you an ideal candidate?

• Advanced knowledge of federal and state consumer financial laws and regulations (e.g., SCRA, FCRA, UDAAP, ECOA, Regulation Z, Regulation M).
• Strong understanding of regulatory examination processes and best practices.
• Knowledge of OFAC processes and sanctions compliance requirements.
• Excellent written and verbal communication skills, including the ability to prepare and review formal reports and presentations.
• Strong analytical, critical thinking, and problem-solving abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint).
• Experience with compliance management systems and automation tools.
• Ability to manage multiple projects and priorities in a fast-paced, deadline-driven environment.
• High level of integrity, professionalism, and discretion.
• Ability to foster a collaborative, inclusive, and high-performing team culture.

Experience

• Bachelor's degree in Business, Finance, Law, or related field required, or 8 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
• Professional certification (e.g., CRCM, CCEP, CAMS) preferred.
• 5-7 years of experience in regulatory compliance, legal, or audit roles within the financial services industry, with a focus on regulatory examination management.
• 3+ years of supervisory or team leadership experience required.
• Demonstrated experience interacting with state and federal regulators, auditors, and senior management.

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay, and nine company holidays

Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive

Compensation: Competitive pay and bonus eligibility

Work Life Balance: Flexible hybrid work environment, 2-days a week in office

NOTE: We are unable to consider candidates who require visa sponsorship for this position