Especialista de Implementación II

ADP

4.4

(608)

Mexico

Why you should apply for a job to ADP:

  • Ranked as one of the Best Companies for Women in 2022
  • 4.4/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 91% say women are treated fairly and equally to men
  • 93% would recommend this company to other women
  • 92% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.

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    Position summary

    ect Team members. The IC also prepares individual work plans in conjunction with established project milestones in a manner consistent with ADP project standards. The IC's are expected to independently manage their workload to ensure that they are meeting project timelines and communicating with the client and project team as defined in the Implementation best practices. Perform other related duties as assigned.

    COMPETENCY :

    • Delivering world-class service and satisfaction to all clients -- internal, external, diverse and emerging

    • Solving day-to-day problems that are in line with ADP's mission, vision, and values

    • Sharing ideas and information across multiple audiences to drive the business need

    • Acting in ways that help deliver results in a fast-pace and diverse environment

    • Collaborating effectively with colleagues and clients to achieve and surpass shared goals

    • Holding self and other to the highest personal and professional standards.

    EDUCATION/CREDENTIALS :

    • Bachelor's degree in a related field or minimum equivalent of two years in education and experience required

    • Minimum two years communication, leadership and general business training or equivalent preferred

    • Some formal training or experience in project management is helpful

    • Industry related certifications including Professional in Human Resources (PHR), Certified Payroll Professional (CPP), Fundamental Payroll Certification (FPC) etc. are a plus

    • Minimum one to two years technical training or equivalent experience in related technologies and/or systems implementations is required.

    EXPERIENCE :

    • Fluent in English and Spanish

    • Minimum of two to three years of experience working on global projects

    • Minimum of two years of experience as a business analyst, consultant or practitioner in a relevant industry, or with software implementations required

    • Previous experience presenting face-to-face to a client

    • Some experience conducting training sessions is helpful

    • Prior experience working independently in a virtual (home shored) setting highly preferred

    • Work experience or certifications in customer service, business analysis, project management, networking, database usage, SQL desired but not required

    • Technical training or equivalent experience in related technologies and/or systems implementations is required

    • Prior experience working with Enterprise eTIME, payroll and/or human resource practices and systems IS A MUST.

    • Client travel in prior position is helpful.

    ESSENTIAL REQUIREMENTS :

    • Must demonstrate strong customer service skills

    • Must have sound requirements gathering and analytical approach

    • Must be successful in addressing client Critical Business Issues (CBI) at the conclusion of the project

    • Ability to self-manage to deadlines and commitments is required

    • Must have strong virtual work ethic

    • Must have excellent verbal and written communication skills, in all languages reported as proficient

    • Consultative and collaborative approach is required

    • Proficient with understanding and applying technical concepts

    • Able to communicate technical concepts and issues to a non-technical audience

    • Strong client facing presentation, consultative skills

    • Strong teaming skills.

    Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

    Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.

    Why you should apply for a job to ADP:

  • Ranked as one of the Best Companies for Women in 2022
  • 4.4/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 91% say women are treated fairly and equally to men
  • 93% would recommend this company to other women
  • 92% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.