HR Executive Consultant, Bilingual




Montreal, Canada

Why you should apply for a job to ADP:

  • Ranked as one of the Best Companies for Women in 2022
  • 4.4/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 91% say women are treated fairly and equally to men
  • 93% would recommend this company to other women
  • 92% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.


    Position summary

    role, you must be comfortable working with internal technical support, various production departments and additional ADP Service hubs as needed to identify a resolution. You are eager to learn and adapt well to change. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you.

    **A little about ADP:**We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We serve over 1 million clients in 140 countries with over 63,000 associates worldwide. Thanks to the talent, commitment, and authenticity of our ADP associates around the world, we've earned accolades from some of the industry's most respected thinkers for being one of the best places to work. To name a few, we have been recognized as a Greater Toronto's Top Employer 2024 by Mediacorp Canada and a Best Workplace for Innovators by Fast Company. Learn more about diversity, equity, and inclusion at ADP on our YouTube channel:

    Ready to #MakeYourMark? Apply now!

    To learn more about careers in Client Service at ADP, visit:

    What you'll do: Responsibilities

    What you can expect on a typical day:

    • Act as a thought leader for the HR space and business development aspect of the organization.

    • Provides strategic HR advice to clients as a member of a team of HR professionals who are externally focused on driving business results for the HR value proposition and the HRO organization.

    • Understands the business vision, values, strategy and drivers, and creates productive partnerships to deliver sustainable HR solutions.

    • Work with sales partners, relationship managers and operations partners to develop, deliver and execute on the HR outsourcing value proposition.

    • Act as an escalation point for clients and adopts a proactive, consultative approach levering every client touchpoint as an opportunity to create value for the client by not just providing HR best practice information but also identifying and sharing information on HR Solutions products, features and capabilities that can help to address the client's immediate HR needs as well as strategically support long terms needs.

    • Adheres to internal policies and procedures to minimize risk and liability to ADP. Must be able to transition between a wide variety of HR competencies quickly and proficiently.

    • Research information from multiple resources to provide best practice knowledge to external and internal clients. External client's range in size, employees, and span a wide variety of industries and levels of HR experience.

    • Participates in assigned HR projects to increase HR knowledge and experience including but not limited to in depth HR research, development of HR training, development of product enhancements, and works with multiple levels of HR Solutions team to assist in resolving multiple complex HR issues for clients.

    • Provide feedback and suggestions on products, issues, processes, and procedures to enhance efficiency and continuous improvement.

    • Serve as Team Lead, with the ability to allocate work

    TO SUCCEED IN THIS ROLE: Requirements

    • Undergraduate degree in HR, Business Administration or related field; Master's Degree an asset.

    • Human Resources Designation: CHRP, CHRL, CPHR or equivalent experience is required

    • 8-12 years increased responsibility in a senior level HR professional (Generalist/HRBP) and preferred work experience, within a large global organization

    • English/French Bilingualism is mandatory.

    *Quebec candidates: While French is required for Quebec-based roles, use of the English language is also required due to the global nature of the business and the need to interact with ADP's headquarters and international sites.

    Bonus points for these: Preferred Qualifications

    • Strong business acumen to align both business objectives and HR strategies with corporate goals to maximize shareholder value.

    • Strong diagnostic skills followed by good ability to evaluate options/alternatives and develop recommendations for solutions to complex and multi-dimensional issues.

    • Strong bias for action and keen sense of urgency

    • Excellent verbal and written communication skills

    • Developed consulting capabilities

    • Skillful in resolving conflicts quickly and with win-win solutions/outcomes

    • Solid negotiation and influencing abilities, coupled with strong project management skills.

    • Exposure to HR best practices; ER, Total Rewards, L&D, OD, OE and Change/Talent Management.

    • Adept at building and managing relationships effectively and be able to gain the confidence of business leaders quickly.

    • Tenacity, resourceful, flexible and adaptable.

    • Sound technical knowledge and experience as an HR Leader with proven track record of developing and delivering value-added HR solutions.


    • Focus on your mental health and well-being. We take care of one another and offer support for your well-being... because healthy associates are happy ones.

    • Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live.

    • Knowledge to help you grow. Ongoing training and development opportunities and a tuition reimbursement program, for even the most insatiable learner.

    • Innovate. Problem-solve. Shape the future of work with people you like.

    • Balance work and personal time. Flexibility to integrate work more easily in your everyday life**.**

    • Go Global. With operations around the world, exciting new networking opportunities abound.

    • Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.

    What are you waiting for? Apply today!

    Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

    Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

    Why you should apply for a job to ADP:

  • Ranked as one of the Best Companies for Women in 2022
  • 4.4/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 91% say women are treated fairly and equally to men
  • 93% would recommend this company to other women
  • 92% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.