IT Support Trainee

ADP

4.4

(608)

Barcelona, Spain

Why you should apply for a job to ADP:

  • Ranked as one of the Best Companies for Women in 2022
  • 4.4/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 91% say women are treated fairly and equally to men
  • 93% would recommend this company to other women
  • 92% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.

    #6011434803072024

    Position summary

    S is a plus.

    • Support level 1 IT issues: Knowledge database creation, training if need it.

    • Maintain and update technical documentation regularly.

    • Manage stock of equipment and other supplies.

    • Ensure ADP security by installing and upgrading protection software.

    • Test new hardware and software before full-scale installation.

    • Participate in meetings with other international and local team member

    Requirements:

    • Experience with diagnosis and troubleshooting software and hardware issues.

    • Remote control of workstations experience.

    • Support for the opening of incidents and assistance requests from users. Work with ticketing system.

    • Curiosity and awareness on new technologies.

    • Good English and Spanish communication skills. Catalan is a plus.

    • Good sense of customer service.

    • Excellent general IT knowledge for corporate networked workstations.

    • Previous experience will be a plus.

    Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

    Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.

    Why you should apply for a job to ADP:

  • Ranked as one of the Best Companies for Women in 2022
  • 4.4/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 91% say women are treated fairly and equally to men
  • 93% would recommend this company to other women
  • 92% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.